Whataburger

4.0
2229 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4975 EAST FWY, BAYTOWN, TX
77521, United States

Hours

Reviews

4.0
2,229 reviews
5 stars
1,188
4 stars
458
3 stars
204
2 stars
104
1 star
275

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the taste while others complained about cold or incorrectly prepared items.

Service Speed

Many reviews highlighted long wait times, particularly in the drive-thru, with some customers experiencing delays of over 30 minutes.

Customer Service

While some customers praised friendly and attentive staff, others reported poor service and unhelpful management.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and overall order fulfillment.
  • CG
    Cody Graham
    Nov 16, 2025
    1.0
    Clearly shows plain with cheese and received with no cheese. If I paid extra for cheese and it's on the receipt why didn't it make it on the burger...
  • MS
    Michael Simmons
    Nov 15, 2025
    5.0
    Depends on what day you go. Some days are good and some are bad.
  • LG
    LaRonda Gates
    Nov 15, 2025
    4.0
    We used to love going to Whataburger but it is just not the same. The staff is always very friendly and courteous. However the fries and onion rings are never hot and fresh. If the food was made when you ordered it, like they claim then this wouldn't happen. Its just sad because the fries and onion rings used to be top tier. My fries were just old for no reason. Considering how much the meals cost per person, you have the right to fresh fries/onion rings.
  • RD
    Robert Dale
    Nov 12, 2025
    5.0
    Fast and accurate everything I ordered was great
  • RR
    Reefaa Remy
    Oct 25, 2025
    5.0
    Yalllllll at exactly 2 am on Oct 25th the crew that was there was immaculate! My honey butter chicken biscuit came out the best I’ve ever had it in my entire whataburger experience omggg shoutout to the cook, to the lady that did the drive through, very nice lady. And also shoutout to the associates taking care of the dine in area! Great customer service all around!!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Baytown, TX?

Whataburger in Baytown, TX is open 24 hours every day, Monday through Sunday.

Does Whataburger offer delivery and pickup options?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.