Wendy's

3.6
774 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8823 North Highway 146, Baytown, TX
77523, United States

Hours

Reviews

3.6
774 reviews
5 stars
298
4 stars
183
3 stars
118
2 stars
51
1 star
124

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with cold, stale, or improperly cooked food, including raw chicken and moldy bread.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty restrooms and trash on tables.

Management Problems

Several reviews criticized management for poor oversight, lack of training for staff, and unprofessional behavior.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food during their visits.
  • SG
    Stanton Gorton
    Oct 22, 2025
    1.0
    Since I guess the toaster is broken, they’re sending out buns on burgers you would almost chip a tooth on. I literally live five minutes away from this place, and my food is cold whenever it was handed to me and it was cold when I got home.
  • VA
    Vanessa Abshire
    Oct 7, 2025
    5.0
    Nice clean very friendly
  • MJ
    Manuel Jones
    Oct 5, 2025
    3.0
    Fries were old other than that it was exceptional
  • RB
    Robert Breese
    Sep 22, 2025
    1.0
    Pull in through the drive through not a person inside except the works and waited 10 minutes for them to take my order
  • MH
    Mitchel Herman
    Aug 19, 2025
    1.0
    It was a horrible experience today . The young lady did not give me my nugggets and she argued with me about it then she told one of her coworkers in Spanish that she gave it to me . For 4 small nuggets which I don’t event eat she said I ate them. I asked for the store manager and number and they both refused to give it to me. They had no name tags on . After I called a lady who was there who looked like a trained who spoke to them Spanish gave me a piece of paper with a QR code. I will never visit this place again. Then a man is telling me me that the girl at the from dear is in training so I told him why does she have to debate with me that she gave me the chicken nuggets when she never did. Were they taught to lie to customers or is it ok to keep a customer’s food. Then the lady is saying that she does not like to see customers upset and what did she do to rectify the issue nothing

Frequently Asked Questions About Wendy's

Is 046 Baytown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.