Subway

4.0
217 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Baytown Subway® Restaurant at 1250-A Garth Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1250-A Garth Road, Baytown, TX
77520, United States

Hours

Reviews

4.0
217 reviews
5 stars
120
4 stars
38
3 stars
28
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews on customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Food Quality

Many customers appreciate the freshness and taste of the food, although there are complaints about incorrect orders and food safety issues.

Cleanliness

The restaurant is often noted for being clean, but there are occasional reports of unsanitary practices and maintenance issues.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect sandwich preparations.

Staffing Issues

Customers frequently mention that the location is understaffed, leading to slow service and long wait times.
  • CC
    Celine
    Dec 9, 2025
    1.0
    Some of the WORST CUSTOMER SERVICE its always this old black rude lady. She wears a face mask and is demanding, talks over you, and you will be rushed to create your sandwich you’re paying for. If you complain the manager Maria will hear you out but do little to nothing about the situation. The rude black lady will proceed to yell and curse at you. While Maria does nothing to defuse the situation just let’s her staff curse and flick people off.
  • GS
    Grey Scott
    Oct 20, 2025
    1.0
    I ordered online at this location. The order went through and my money was happily taken by this company, but apparently they aren't receiving tickets, and my order didn't go through on the stores end. They still wouldn't make my order, even though I had a digital receipt with the location name and items on hand. I will never be eating from this establishment ever again, nor will I ever recommend. Customer service and company policy is the utmost dissatisfying.
  • JG
    Jenny Gump
    Jul 31, 2025
    1.0
    Wow so I have a bogo free offer and they won't accept it even tho they are on the list to accept it. The girl was very rude, said she would call her manager but never did

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1250-A Garth Road in the Decker Square Shopping Center, Baytown, TX 77520.

What are the Subway's operating hours?

Subway is open every day from 9:00 AM to 10:00 PM.