Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Baytown Subway® Restaurant at 6608 Garth Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
192 reviews
5 stars
106
4 stars
31
3 stars
14
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality; while some customers enjoyed fresh ingredients, others complained about poor sandwich preparation and old vegetables.
Cleanliness
The restaurant is generally noted for being clean, but there are reports of unsanitary conditions and issues with food handling.
Service Speed
Service speed is a common complaint, with many customers experiencing long wait times and slow service.
Management Issues
Concerns about management and employee behavior were highlighted, with reports of unprofessional conduct and lack of oversight.
- LRLis RamirezNov 12, 20255.0Erik is the sandwich master. The best we ever had. Excellent service!
- CWCambre WashingtonNov 5, 20255.0Tymaisha was awesome thank you for your service !
- DADelilah AcelloSep 29, 20255.0Employees were very nice and made the most perfect sandwich ive had in a long time. Very clean as well
- RORomona OzanAug 14, 20255.0Yolanda was great! Professional and awesome attitude and service!
- DPDraquar PetersonJul 24, 20251.0Complaint Regarding Poor Customer Service at Subway – Baytown, TX Location To whom it may concern, On July 24th,2025, I visited the Subway located at 6608 Garth Rd, Baytown, Texas 77521 due to an urgent need to use the restroom. I was in distress and close to having an accident, so I entered the store and used the restroom without any employee initially addressing me. However, upon exiting, an employee named Jesus stopped me and asked if I planned to buy anything. I replied that I wasn’t, and he then told me not to come into the store again just to use the restroom if I’m not going to make a purchase. This caught me off guard, especially as it was my first time ever visiting that location. I asked for contact information to report the issue, and Jesus pointed to a number on the window, which appeared to be for a security or lock company—not Subway’s corporate contact. Trying to resolve the situation respectfully, I offered to purchase a cookie. While he completed the sale, there was no customer service or courtesy shown during the interaction, and the overall experience was very unprofessional. As a regular Subway customer, I’ve never encountered this kind of treatment at other locations. I believe emergencies should be met with understanding, and customer service should always remain respectful. I hope this issue can be addressed, and that the staff at this location receives training on how to better handle customer interactions—especially in unforeseen or sensitive situations like this. Thank you for your attention to this matter.
Frequently Asked Questions About Subway
Where is the Subway restaurant in Baytown located?
The Subway restaurant is located at 6608 Garth Rd, Baytown, TX 77521 in the Baytown Plaza Shopping Center.
What are the operating hours for Subway at 6608 Garth Rd?
Subway is open Monday to Friday from 8:00 AM to 9:30 PM, and on weekends from 9:00 AM to 9:00 PM.
What meal options are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does this Subway offer delivery and curbside pickup services?
Yes, this Subway offers both curbside pickup and delivery services.
Can customers dine in at this Subway restaurant?
Yes, customers can dine in as the restaurant serves dine-in guests.
Does the Baytown Subway provide catering services?
Yes, catering services are available at this Subway location to accommodate your event needs.
How can I view the menu and place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/24536-0/menu.
What nearby shopping options are available at Baytown Plaza Shopping Center?
Nearby shopping options include Michaels Stores for arts and crafts, Dollar Tree convenience store, Party City Baytown Plaza for party supplies, and Kohl's department store.
Which beauty and spa services can I find near Subway at Baytown Plaza?
Nearby beauty and spa options include Bollywood Styles for hair removal and beauty services, Elegance Nails for nail care, and Sephora for beauty supplies.
Are there any dining options close to this Subway location for variety?
Yes, nearby dining options include Buffalo Wild Wings for American and chicken dishes, and Olive Garden for Italian cuisine.