Customer Service
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others mention rudeness and poor service.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like cold, undercooked, or poorly prepared items.
Order Accuracy
Several reviews highlight problems with order accuracy, including missing items and incorrect modifications.
Speed of Service
Customers frequently mention slow service, particularly during busy times, with some experiencing long wait times.
App Experience
The app is generally praised for convenience and deals, but there are complaints about order availability and issues with order fulfillment.