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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baytown, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3916 Garth Road for the ultimate SONIC experience!
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of their meals.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude behavior and lack of professionalism from certain employees.
Operational Problems
Customers frequently encountered issues with the ordering system, including non-functioning stalls and incorrect hours of operation.
DT
David Tompkins
Feb 21, 2026
1.0
Visit was crap. I ordered a double bacon burger they gave me a normal one. I ordered tots and they gave me onion rings and there “Reese’s sonic blast” was vanilla ice cream with Reese’s crumbled on top. I love other locations of sonic but this sucked
CN
Cassandra Nieto
Feb 19, 2026
1.0
I was expected to wait for 45 mins for a mobile order. When I approached to ask for a refund, they refused to open the door. Finally a manager came out and gave a refund, however, the service has continuously gone downhill over the year. After 50 mins I finally spoke to a district manager, I was able to get my refund and go elsewhere. Avoid this sonic, the upgrades (paint) are just for show.
JS
john smith
Feb 18, 2026
1.0
This place is far worse then the other garth road location north of i 10. Recent order of large chilli cheese tots for my kids and u cant even fill the container!!
Do better
BM
Benjamin Martinez
Feb 11, 2026
5.0
Great Food! The Manager Ben is friendly and helpful!
MS
M Stanley
Feb 3, 2026
3.0
Good slushes & limeades. Also, their APP offers great deals too.