Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baytown, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3916 Garth Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,547 reviews
5 stars
615
4 stars
352
3 stars
212
2 stars
102
1 star
266
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or poorly prepared food, with several mentioning old or reheated items.
Operational Issues
Frequent complaints about stalls being out of order, incorrect hours, and slow service were noted, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their service and enjoyed the food when it was prepared correctly.
- JJJessicaDec 18, 20251.0Came in today to just get two drinks waited for someone to come on the speaker for 5 min and nothing I said hello and a lady told me to wait one min as I was waiting to give my order the line was growing four cars behind me still No one came on to take my order or to tell me anything so people started driving off went around to the window area and there was two cars one was just getting a drink and they wasn't busy very bad service. I just don4 understand why didnt respond to me at all until I said something and then nothing.
- AGAngelic GuardianDec 2, 20255.0💜
- C7Clarii 714Nov 24, 20255.0Came at 10:49 pm and Andrew served us and he was amazing , amazing customer service definitely deserves a raise
- WBWesley BakerNov 21, 20255.0One of the best Sonic locations I’ve experienced. The food was all hot and fresh, amazing service as well!
- KDKyra DalyNov 16, 20251.0I ordered two drinks through the app and I waited 10 minutes at the stall after I checked in. Still no one came so I ended up going through the drive thru line just to get my drinks. They definitely weren’t busy. Service today was awful.