Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,326 reviews
5 stars
769
4 stars
467
3 stars
387
2 stars
170
1 star
533
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, indicating a lack of organization and training among staff.
Food Quality
Several reviews mentioned stale or cold food, with complaints about incorrect items and poor preparation.
Management Problems
Customers expressed dissatisfaction with management's responsiveness and attitude, highlighting a lack of accountability and poor customer service.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, suggesting inconsistency in maintenance.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits, indicating that experiences can vary.
- JMJason MorlewskiNov 11, 20251.0Managerdidn't want to give drink and kept tellings did we had to go back through drive through and pay again even after the drink had been paid for
- IWIra WilskerNov 10, 20254.0I had a McRib for the first time in many years, and it was very good. A large Coke Zero was typical, as it should be. Counter staff were courteous, and fast.
- JJJeonNov 8, 20255.0Very friendly staff at this location. Food was out momentarily. Tried their $5 mcgriddle breakfast meal and iced coffee added $1.5 for small size and only $1.7 for large. Well maintained establishment with kid's playground and clean restrooms.
- JFJavier FaustinoOct 27, 20251.0This place is keeping the monopoly game tags from customers orders. I ordered a meal that should have came with three tags and I did not get a single one and this is not a question of availability because this happened during the morning times lunchtime and dinner times from this location.
- ASAurora StephensonOct 15, 20251.0came in, waited at the counter for 5 minutes no one came up. got annoyed, went to the kiosk, kiosk was lagging so bad and not working so i cancelled it and went back to the counter. there was a lady in front of me, we were both standing there waiting a couple minutes for another employee to come to the counter and help us. not a soul came out. not until the lady in front of me asked for someone and a manager named Jackson FINALLY came around the corner. when she complained about no one being at the counter, the manager caught an attitude with her. he finished ringing her up, and SHE the customer told him to have a good rest of his day and he didn’t say a damn thing back. when i got up to him, he was very short with me, barely giving a response and felt like he was rushing me through my order. i will not be coming back to this location AT ALL especially after seeing another customer come up and complain about something in the drive-thru. i will be calling the store manager as well. this was an awful experience
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on 7000 Garth Road, Baytown, TX?
McDonald's is open 24 hours a day, seven days a week for dine-in service.
During what hours is the drive-thru at McDonald's available?
The drive-thru is open 24 hours a day, seven days a week, providing 24/7 service.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:00 PM.
Which payment options are accepted at McDonald's on 7000 Garth Road?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order via the McDonald's App available on Apple and Android, or online through their delivery website.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service open 24/7 for your convenience.
What nearby places can I visit before or after my meal at McDonald's on Garth Road?
You can visit nearby places such as Dutch Bros Coffee for beverages or Outback Steakhouse for a steakhouse dining alternative.
Are there any nearby gas stations close to this McDonald's location?
Yes, a Shell gas station with convenience store and car wash services is located nearby for your refueling needs.
What entertainment or dining options are near McDonald's on 7000 Garth Road?
Nearby you can find BreWingZ Sports Bar & Grill for a bar experience and Lee Palace Chinese Restaurant for additional dining variety.