McDonald's

3.5
1976 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8910 Hwy 146, Baytown, TX
77520, United States

Hours

Reviews

3.5
1,976 reviews
5 stars
707
4 stars
400
3 stars
332
2 stars
160
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management responsiveness.

Food Quality

There were numerous complaints about food being cold, stale, or incorrect, with some customers expressing dissatisfaction with freshness.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others noted unsanitary conditions.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff and others reporting rudeness or lack of attention.
  • YC
    Yolanda “yari” Carlos
    5 days ago
    4.0
    Lugar limpio , agradable solo pedi un desayuno y la verdad las personas muy amables y fue rápido lo recomiendo.
  • AP
    Anil Ponduri
    Jan 1, 2026
    1.0
    Placed a mobile order from McDonald’s App and when gone to store for pickup they say order is not available and they can’t cancel the order and saying that mobile order from McDonald’s app is third party order and not related to store and asking us to cancel, and I see order is delivered from app and there is no option to cancel it from my end.
  • SC
    Shelly Cadoree
    Dec 26, 2025
    1.0
    Since new management or whatever is going on this place is not like any other McDonald's that I've ever visited. It's in a good location business wise because of all the plants in the area.It use to be my go to spot for breakfast since it's convenient and down the street from my job but that has changed. Shift broke down to only management working early morning shifts and that didn't work because the lines were always long and the wait time for the orders was ridiculous .A lot of the times ,while you are waiting on an order at the window, you see the workers doing nothing, sometimes playing around and you have to ask for simple condiments like a napkin that should automatically come with every order .You have to pull up for the simplest order even when there wasn't a line ..I had to pull up for a frappe. This morning several cars were in the drive thru and I'm thinking orders were being taken because of the wait, just to be told that they were not taking orders and this was at 5:39 am .I give up and the area didn't have anything else open because of the holidays, so no breakfast for me on my eight hour shift for today 😫
  • JG
    Jenny Garcia
    Dec 20, 2025
    5.0
    Went through the drive thru last night cashier blessed me with my order! I was shocked cause this has never happened to me. I told him I needed to pay he said No ma'am I paid Merry Christmas 😌. So with that I will be paying it forward! ☺️
  • JC
    Johnny Coats
    Dec 18, 2025
    1.0
    Sat in the drive thru for over 20 minutes pulled up to the windows was told it would be another 15 minutes several people inside if your not open don't turn the lights on and make people wait I stopped there for convenience so I can get to work

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Baytown, TX?

McDonald's in Baytown, TX is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Where is this McDonald's located?

The McDonald's is located at 8910 Hwy 146, Baytown, TX 77520, United States.