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McDonald's

3.4
(1588 reviews)

Business Details

4503 Garth Rd, Baytown, TX
77520, United States
(281) 420-6082
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4503 Garth Rd, Baytown, TX
77520, United States

Hours

Reviews

3.4
1,588 reviews
5 stars
586
4 stars
308
3 stars
237
2 stars
139
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

There were numerous complaints about cold, soggy, or improperly prepared food, with some customers expressing disappointment in the freshness.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, highlighting good experiences occasionally.

Operational Problems

Customers frequently mentioned issues with the ordering system being down and long wait times, especially during peak hours.
  • DC
    Donnie Cole
    2 days ago
    1.0
    I ordered a quarter pounder and took two bites out of it and threw it in the trash it had the nastiest taste to it. Never get good service here especially with the drive thru. Y'all need to do better.
  • FM
    Fernando Martinez
    6 days ago
    1.0
    Incompetent! Not only did the manager give my breakfast order away, he said they couldn't replace it because breakfast was over and was just gonna leave me empty handed! I asked him to replace it with a lunch meal, and he said he would. After 20 minutes of waiting, the OTHER manager talked to me and said she would handle it. I waited for 20 more minutes and finally got food. I tried to call their phone to get the store number and number to corporate, but nobody is answering. If someone can drop the store number, I can file an official complaint.
  • TT
    Tito
    Feb 19, 2026
    4.0
    Not bad the coffee is excellent but the service there it's just one star off if they can get all on the same page they'll get that fifth star customer service is a priority in my book 😇
  • KH
    Kenny Hiranthom
    Feb 11, 2026
    1.0
    Probably the worse McDonald’s I’ve ever been to. FOOD WISE. I went to the drive thru around 10 pm 2/11/26. There were a good amount of cars in the drive thru. I ordered a 20 pc chicken nuggets. I got my food and as I was driving back to my hotel, I decided to grab a nugget to eat. It was soggy, moist, and lukewarm. I thought to myself maybe that was just a bad nugget, so I grabbed another and it was the exact same as the first one. I had to throw it away. The disrespect to serve this disgusting garbage to your customers. This was the final nail in the coffin. I won’t come back to a McDonald’s again. Or at least until yall hired competent and literate workers.
  • NC
    Nancy Cruz
    Feb 4, 2026
    5.0
    The $5 bundle is such a great deal !!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24 hours daily.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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