McDonald's

3.4
1562 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4503 Garth Rd, Baytown, TX
77520, United States

Hours

Reviews

3.4
1,562 reviews
5 stars
576
4 stars
304
3 stars
234
2 stars
137
1 star
311

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Service Speed

Numerous reviews highlighted slow service, long wait times, and inefficient management during busy hours.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, particularly during peak times.

Cleanliness

While some noted cleanliness and a pleasant environment, others reported issues with unsanitary conditions.
  • ST
    Shelley Tyler
    Nov 8, 2025
    5.0
    Went through the drive thru. The service is fast. The employees are really kind and nice. It was breakfast and it was really good!
  • HR
    hector rodriguez
    Oct 31, 2025
    1.0
    Went inside for some nuggets. Im guessing they had to butcher the chicken because they took 20 minutes for 10 nuggets
  • JP
    Jerval Prout
    Oct 27, 2025
    2.0
    Ordered a large Big Mac meal & the Big Mac nor the large fry had to Monopoly piece on them!!! So pissed off!!! Food was fresh and hot though but that wasn’t the reason I got it!!!
  • LM
    Lara M
    Oct 25, 2025
    1.0
    I do believe I have found the worse McDonald's in Baytown.. Everytime I have gone to this location the food is cold, the fries are old and not as ordered, and they can't even get my coffee right.. I ordered my coffee online with directions.. I guess half and half along with a shot of expresso is too much for people to handle.
  • EI
    Ethan Isaacks
    Oct 20, 2025
    1.0
    Don’t go to this McDonald’s. Every time I come here I literally have to wait 15 minutes at the last window or park and get left out there. It’s honestly absurd. If we’re waiting that long the food should at least be hot and consistently is not. Also the sassy man manager shouldn’t be a manager with his sarcasm to guests. Really slow, extremely rude, worst McDonald’s experience time after time here

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24 hours daily.