McDonald's

3.3
1769 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
310 N Alexander Dr, Baytown, TX
77520, United States

Hours

Reviews

3.3
1,769 reviews
5 stars
622
4 stars
292
3 stars
304
2 stars
147
1 star
404

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and poor quality control, leading to customer frustration.

Cleanliness

Some customers noted that the restaurant is clean and well-kept, while others reported unsanitary conditions.

Speed of Service

Inconsistent service speed; some customers experienced quick service, while others faced long wait times.

Food Quality

Food quality is hit or miss, with some customers enjoying fresh meals while others reported issues with food preparation.
  • FS
    Felipe Saucedo
    Jan 4, 2026
    1.0
    Ngl this McDonald slow and trash…ima spend my money at canes
  • AE
    A Damm Ender
    Jan 2, 2026
    1.0
    I JUST did an experiment test. I ordered my food on the online app literally 2 MINUTES BEFORE I GOT TO THE DRIVE THRU so my food should have been HOT. Instead they put a cold medium fry that's been sitting directly Into a large fry box. Only my burgers were hot. I will be going to the BB Bureau to report this because this is the 3rd time I've been scammed
  • CS
    CRYSTAL SALAZAR
    Dec 24, 2025
    4.0
    I come every morning and the women working in the morning are very unpleasant but I continue to come because HOMER is absolutely hilarious! He is always so cheerful and happy that it rubs off on you! Keep up the great work Homer your the reason people smile on the morning!
  • IB
    Isabella Bowers
    Dec 23, 2025
    1.0
    Bad customer service, they gave me half the size of French fries 🍟 told the lady about it and she still didn’t fix it. I had to speak to the manager to get it fixed . They also made a mistake on my drink size as well. Bad location I rather go to the one on Garth Road.
  • AB
    Arely Buruca
    Dec 7, 2025
    5.0
    Me encanta lo rapido que atienden

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 310 N Alexander Dr, Baytown, TX?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's restaurant offer drive-thru service?

Yes, the McDonald's at 310 N Alexander Dr offers a drive-thru that is open 24/7.