McDonald's

3.5
2521 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1703 I 10 E, Baytown, TX
77521, United States

Hours

Reviews

3.5
2,521 reviews
5 stars
960
4 stars
492
3 stars
403
2 stars
189
1 star
477

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall experience.

Cleanliness Concerns

There were mixed reviews about cleanliness, with some noting unsanitary conditions in the restaurant.

Drive-Thru Efficiency

The drive-thru was often described as fast, but also had reports of disorganization and delays.
  • RH
    Robert Hunter
    Nov 14, 2025
    1.0
    Omg! McDonalds what yall doing? I got one of those McCrispy sandwiches.... what is that inside of there? That wasn't chicken. 🤢 Yalls food has gone WAY downhill. Is profit what yall are about? Because customers aren't going to keep eating this crap. So bad. I won't be coming back trust me. Yall used to be ok. I used to love McDonald's but I would rather eat my arm than eat McDonald's now. Do better
  • LH
    Leopoldo Hinojosa
    Nov 14, 2025
    2.0
    Large fries carton with small fries serving ohhh and 1 napkin
  • CB
    Corey Berkbigler
    Oct 28, 2025
    2.0
    Is it that hard to give you what you ask? And also.. 20 piece nuggets you give me 2 containers of sauce and the wrong sauce at that... do better
  • TE
    Tommy Edmonston
    Oct 21, 2025
    1.0
    *Food was good as it gets for McDonald's , *Service slow long wait times *Atmosphere was lots of homeless in the area. It's very said. I wish I could help them all. I was shocked at how rude others were even staff at McDonalds are towards these homeless people. You could tell they're disgusted by their presence. I've been homeless before I know how hard it is to get out of that situation. You can't apply for a job because you don't have a cell phone or address to put on the application to even apply for a job. It takes a miracle somebody to step out and give you a helping hand to get back on your feet but the way these people look at these folks out here it's almost like they're not even human. It's so sad.
  • NT
    Nicole Trejo
    Oct 20, 2025
    1.0
    The most horrible McDonald's u can come too. With time is long even if they are over staffed. Rude... they dont even give u time to give them the code. If u take to long then when u try and give ur order they dont respond like its a game of who can do it longer. They need a staff clean up immediately. 10/21/2025 the only response from the store owner/ manager is a link that doesn't even work. CLEARLY it doesn't take a smart person to see the pattern that is not being addressed by the store owner manager because every review says the same thing im saying and more. POOR SERVICE, OVERSTAFFED WITH RUDE EMPLOYEES WITH VERY LONG WAITS..... AND NO MANAGER IN SIGHT. IF SO THEY ARE SO UNPROFESSIONAL THEY BLEND IN WITH THE KIDS WORKING THERE. Horrible McDonald's location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Baytown, TX?

McDonald's in Baytown, TX operates 24 hours a day, 7 days a week.

When is the drive-thru at this McDonald's open?

The drive-thru is open 24 hours a day, every day of the week.