McDonald's

3.4
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1770 Decker Drive, Baytown, TX
77520, United States

Hours

Reviews

3.4
1,666 reviews
5 stars
580
4 stars
304
3 stars
273
2 stars
146
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Numerous complaints were made about cold and stale food, with some customers receiving improperly prepared items.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or disrespected.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the play area and restrooms.
  • JC
    Juan Chavez
    Dec 22, 2025
    1.0
    Always a long wait, weather ordering in person or on app. I was assured everything was there and I was missing 2 egg bacon and cheese biscuits
  • MB
    Micheal Boult
    Dec 17, 2025
    1.0
    They are very unprofessional late and ordes are always wrong.
  • DJ
    Donald Eustis Jr
    Dec 4, 2025
    2.0
    In bad neighborhood.
  • JV
    Jay Venn
    Nov 25, 2025
    1.0
    I showed up at 10:04 to get a small breakfast. It is now 10:26 and still have not received my food. When I did get it, because they waited to bring others their food mine was barely warm. *Excuse was they had to wait long to make the steak and bagel* There was no apology or anything!
  • EE
    eilleen90
    Nov 20, 2025
    2.0
    They took 30 minutes to take my order at the 1st line after 3 cars passed me on the 2nd line

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 1770 Decker Drive, Baytown?

McDonald's at 1770 Decker Drive, Baytown is open 24 hours every day, Monday through Sunday.

Is there a drive-through service available at this McDonald's?

Yes, the McDonald's location offers drive-through service 24 hours a day, seven days a week.