H-E-B

4.6
3869 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 6430 Garth Road in Baytown, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6430 Garth Road, Baytown, TX
77521, United States

Hours

Reviews

4.6
3,869 reviews
5 stars
2,881
4 stars
663
3 stars
150
2 stars
38
1 star
137

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers appreciate the fresh produce and variety of choices, but there are concerns about expired items and quality control in curbside orders.

Customer Service

While many reviews highlight friendly and helpful staff, there are notable complaints about rude employees and inconsistent service experiences.

Curbside Experience

Curbside pickup has received mixed feedback, with some praising the efficiency while others report long wait times and issues with order accuracy.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Some customers find prices to be high, especially for certain items, while others feel they offer good deals.
  • JR
    Jason Rich
    Jan 4, 2026
    1.0
    Bought a $70 tri tip, got it home and meat was already rotten. Nice waste of money
  • DD
    Damian Le Doux
    Jan 2, 2026
    1.0
    BE VERY CAREFUL BUYING SEAFOOD FROM HEB, I purchased Salmon Fillet from HEB got home and opened it and it was SOUR Spoiled this was last year during spring time. Now I purchased Crawfish Tails for my seafood cornbread muffins and guess what, opened the pack and Good LORD they are Horrible Spoiled also, I’m DONE WITH BUYING SEAFOOD FROM THESE PEOPLE!!! 🤬 I’m returning them NOW!
  • TT
    Tito
    Dec 16, 2025
    5.0
    I LOVE H-E-B THEIR TAMALES VERY DELICIOUS THEY HAVE HOT ONES IN THE DELI SECTIONS READY TO GO THIS IS MY GO TO PLACE WHERE ALL MY FOOD THE PRICES GO WITH THE ECONOMY AS IT RISES BUT STILL NOT BAD ON PRICES 🤔
  • CL
    cody lee
    Dec 14, 2025
    1.0
    Your curbside has has some serious problems. I’ve been waiting for almost 40 minutes! The first 20 minutes were sitting out in the street hoping I don’t get hit! At the time I’m writing this we still do not have our groceries got in line at 8:15 p.m. an it’s currently 8:57 p.m. HORRIBLE!!!!!!
  • RL
    Raymond Lepe
    Dec 5, 2025
    1.0
    I am very disappointed with my recent experience at HEB Grocery Store. On December 4, 2025, we picked up a curbside order that included a pack of yogurt. When we checked it at home, we discovered it was expired since October 2025 and had visible black mold. Selling spoiled products is not only unacceptable but also a serious health hazard. Food safety should be the top priority for any store, and this incident shows a lack of proper quality control. Customers trust that what they buy is fresh and safe to consume, and HEB failed that basic responsibility. I urge management to improve their curbside inventory checks and ensure expired products are removed promptly. Until then, I cannot recommend this store to others who value their health and safety.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.