Customer service experiences vary widely; some staff are praised for their friendliness while others are criticized for rudeness and lack of professionalism.
Food Freshness
Many customers report that food is often fresh and hot, but there are numerous complaints about food being overcooked or improperly prepared.
Cleanliness
The restaurant is generally noted for being clean, but there are instances of unsanitary conditions and poor hygiene practices among staff.
Order Accuracy
There are frequent issues with order accuracy, including incorrect items being served and delays in receiving orders.
Wait Times
Customers frequently mention long wait times, particularly during busy hours, which detracts from their overall experience.
AH
Amanda Howard
Oct 29, 2025
1.0
I pulled up at 9:30 and they were obviously open but the person working the window said kitchen was closed , only ice cream. Makes no scence.
TM
T Marie
Oct 21, 2025
5.0
Went inside and ordered food to go. The cashier she was African American with locs in her hair had the best attitude she was so nice and while I was waiting she brought out others food to their tables instead of them having to get up which is a nice touch. The cooks were making food cooked to order including mine. The chicken strip basket was fresh and hot fries too. This is the 2nd time I have been at this location , but this location is hands down the best one I have been to in the Houston area. If I ever want Dairy Queen this is the one I will be going to nice staff and hot and fresh food. - October 2025
MW
Mary White
Oct 3, 2025
5.0
I have ALWAYS LOVED Dairy Queen!!! On my way back to Dallas from Stowell, Texas and as usual, I was not disappointed.
JC
Jill Clark
Sep 13, 2025
1.0
Stood waiting to order. Worker walked past us and ignored us. Another lady walked in to order. Still waiting. More people walked in to order and not one person adressed any of us
1:15 Saturday Sept 13
KP
Kevin Pruett
Aug 30, 2025
1.0
Wait time.Is awful.I don't know why they put one here and don't have the help.They need to do like McDonald's and hire about 20 people to bring you a cup.This is ridiculous
What type of food and desserts does Dairy Queen at 6431 Garth Rd. serve?
Dairy Queen serves classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.
What are the opening hours of Dairy Queen in Baytown, TX?
Dairy Queen is open every day from 10:00 AM to 10:30 PM.
Where is the Dairy Queen located in Baytown, TX?
It is located at 6431 Garth Rd., Baytown, TX 77521, United States.
How can I place an order for pickup at this Dairy Queen location?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/45585/.
Does Dairy Queen in Baytown offer any exclusive deals through a mobile app?
Yes, you can download the DQ Texas App for exclusive deals.
What is the phone number to contact Dairy Queen at Baytown?
You can reach Dairy Queen at +1 832-695-2899.
Are there any other food options near Dairy Queen on Garth Rd.?
Nearby food options include Panera Bread, MOOYAH Burgers, Fries & Shakes, Firehouse Subs Baytown, Pizza Hut, Salata, and Smoothie King, all within close walking distance for varied dining choices.
Can I combine a Dairy Queen visit with other shopping or services nearby?
Yes, Dairy Queen is near several retail and service stores like GNC, James Avery Artisan Jewelry, Lovely Nails Spa and Skin Care, USA Wireless Cellphone & Computer Service, and Academy Sports + Outdoors.
What wellness or medical services are available close to Dairy Queen?
Nearby medical and wellness services include CenterWell Baytown, Baytown Modern Dentistry, Robert Blumenthal (doctor), The Joint Chiropractic, and Amazing Lash Studio for beauty and health needs.
Where can I find hair and beauty salons near the Dairy Queen location?
You can find beauty and hair services at Great Clips, Supercuts, Lovely Nails Spa and Skin Care, and Amazing Lash Studio near the Dairy Queen on Garth Rd.