Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are reported as rude and unprofessional.
Order Accuracy
Multiple reviews mention issues with incorrect orders and lack of attention to customer requests, leading to dissatisfaction.
Food Quality
While many customers praise the food quality, there are complaints about overpricing and occasional poor preparation.
Cleanliness
Several reviews highlight the cleanliness of the location, with customers appreciating the tidy environment.
Speed of Service
Customers have mixed experiences regarding wait times, with some noting quick service while others report long waits.
JT
joyce tate
3 days ago
1.0
The mgr Juan asked us to bring back old and overly fried fish sandwiches in exchange for new ones on the next day, instead of refunding my order via phone. This is bad and customer service.
PK
Poison Kills
3 days ago
5.0
Super friendly crew
AS
Alyssa Suarez
Dec 31, 2025
1.0
The manager is very rude with the other workers he should be more respectful and kind the way he behaves is not professional.
UC
Uriel Castillo
Nov 4, 2025
5.0
Ordered my jalitos ranch with no buns more protein lol they took it out like i wanted it, really enjoyed my meal
Dairy Queen is located at 4309 Baker Rd, Baytown, TX 77521, United States.
What are the operating hours of Dairy Queen on weekdays?
From Monday to Thursday, Dairy Queen is open from 10:00 AM to 10:30 PM, and on Friday from 10:00 AM to 11:00 PM.
Does Dairy Queen serve coffee and dessert?
Yes, Dairy Queen serves coffee and dessert items.
Is there a drive-through option available at Dairy Queen?
Yes, Dairy Queen has a drive-through service for customers.
Can I order food for takeout at Dairy Queen?
Yes, Dairy Queen offers takeout services, and you can place your order online.
Does Dairy Queen have a children's menu and wheelchair accessible entrance?
Yes, Dairy Queen offers a children's menu and has a wheelchair accessible entrance.
What are some nearby dining options customers can visit before or after Dairy Queen?
Nearby dining options include Jack in the Box, The Cuban Cafe, Pho House Brews & More, and Swamp King BBQ, offering a variety of fast food, Cuban, Vietnamese, and barbecue cuisines.
Which nearby establishments can customers visit for shopping around Dairy Queen?
Customers can visit West Town Shopping Center, Ben's Beauty Supply, Dollar General, Siempre Grocery, and All Eyes On Me for a variety of shopping needs including fashion, groceries, and beauty supplies.
Are there any nearby recreational or community facilities close to Dairy Queen?
Yes, McElroy Park is nearby for outdoor activities, and Wic serves as a community center and social service organization.
How can customers use nearby services like gas stations or ATMs when visiting Dairy Queen?
Customers can fuel up at nearby gas stations such as Citgo and Baytown Food Mart, and access cash from Bitcoin ATM Baytown - Coinhub and Coinhub Bitcoin ATM conveniently located close to Dairy Queen.