Dairy Queen

4.1
803 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
4309 Baker Rd, Baytown, TX
77521, United States

Hours

Reviews

4.1
803 reviews
5 stars
438
4 stars
184
3 stars
85
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and lack of care.

Food Quality

Many reviews highlighted the quality and taste of the food, particularly the Blizzards, but there were also complaints about cold or burnt food.

Cleanliness

The location was frequently noted for its cleanliness, contributing positively to the overall experience.

Service Speed

Customers expressed frustration with long wait times in the drive-thru, impacting their overall satisfaction.
  • UC
    Uriel Castillo
    Nov 4, 2025
    5.0
    Ordered my jalitos ranch with no buns more protein lol they took it out like i wanted it, really enjoyed my meal
  • LW
    libby willis
    Nov 1, 2025
    5.0
    It's the Dude for me.. yummy
  • LJ
    Luke James
    Sep 9, 2025
    1.0
    I payed for something I didn’t order, sent the wrong order out the window. And I usually check but I didn’t , it was wrong thing I ordered honey barbecue chicken tenders with ranch which it says on the receipt and I got regular chicken tenders with gravy
  • MB
    Mr Beasley
    Aug 9, 2025
    1.0
    I come up to the drive-through. Order a medium Blizzard with 1/2 Oreo and 1/2 M&M. Ordered this 100 times. I get to the window and the kid charged me extra Oreo not once, but twice at $1 each. I say, no, I don't want extra anything. I just want half of the stuff put in it to be Oreo and the other half to be M&M. SO THEY THROW IT AWAY. They just waste their mistake. Then the manager hands me $2 in cash. Then he starts asking me all kinds of questions about how I want them to distribute 3 scoops or whatever. First of all, this isn't hard. Second, while 16 cents of tax on the $2 isn't much difference, it's my 16 cents. He didn't even consider my 16 cents he was trying to steal from me without even a thought. I just handed him the $2 and asked for a full refund. I won't be back, though I really do hope they get their act together. People go there for a treat. It shouldn't be a traumatic experience.
  • JR
    Johanna Reyes
    Jul 25, 2025
    1.0
    I’ve been here a couple of times the customer service is terrible it always seems rushed and they don’t care. Last couple of times I ordered a blizzard and they always seems to forget not to put chocolate syrup in it idk how hard it is to leave that out but why ask if I want it or not when I’m order it then still add some in. Makes the day worse when you realize it once I’m home.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Baytown, TX?

Dairy Queen is located at 4309 Baker Rd, Baytown, TX 77521, United States.

What are the operating hours of Dairy Queen on weekdays?

From Monday to Thursday, Dairy Queen is open from 10:00 AM to 10:30 PM, and on Friday from 10:00 AM to 11:00 PM.