Business Details
About
Mexican Restaurant
Chipotle Baytown TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
902 reviews
5 stars
469
4 stars
203
3 stars
90
2 stars
39
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and lack of assistance.
Food Quality
Inconsistent food quality; some customers enjoyed the meals while others complained about blandness, overcooked items, and poor portion sizes.
Cleanliness
Multiple complaints about cleanliness, including dirty tables and food preparation areas.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Atmosphere
Loud music and a chaotic environment detracted from the dining experience for several customers.
- SBStacie BurchOct 10, 20251.0The staff sees you standing there and no one turns to assist. No one. The to-go staff is on her phone while preparing the meals. No urgency to service the customer. All I wanted were chips.
- CTcashe thomasOct 10, 20255.0On Oct 10,2025 around 3:00 all the ladies in there had top tier customer service. I’m speechless!!! To say the least!!! Chipotle you should be proud of the employees at this location . Ladies keep up the good work! You guys need a raise !!!
- DGDonna GambleOct 7, 20255.0My first time eating there last month. The managers and staff were friendly and inviting. The bowls we ate were delicious and filling. Next time I will try a burrito.
- CVCorbin ValenciaSep 23, 20251.0Door sign says open at 10:45am and everyone was acting like it was an inconvenience to come in at10:46am and unlock the door mind you someone was standing at the door before me. Also all the front parking spots taken up by employees that’s wild. Manager or an employee that thinks they are high up here is so funny not happy about the adults ordering a kids meal not knowing this is for my child in school that likes all the fixings for her tacos. He had to inform me that all the extra toppings “hack” is not free which I informed him every chipotle is different but either way I wanted them for my daughter, like she always gets and of course he was huffing and puffing the whole time. What an experience
- AIAntonio InfanteSep 19, 20252.0The chicken was very salty that it was not edible. Usually a little saltiness doesn't bother me l, but this was beyond salty. It was a very bad experience.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location details of Chipotle Mexican Grill in Baytown TX?
Chipotle Mexican Grill is located at 4996 Garth Rd, Harris, Baytown, TX 77521, north of W Cedar Bayou Lynchburg Rd.
What are the operating hours for Chipotle Mexican Grill in Baytown TX?
Chipotle Baytown is open daily from 10:45 AM to 11:00 PM.
What services does Chipotle Mexican Grill Baytown offer for ordering food?
They offer in-store pickup and delivery services, and customers can order online through their website or the Chipotle app.
Can I find Chipotle Baytown on social media platforms?
Yes, Chipotle Baytown is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
Does Chipotle Mexican Grill in Baytown TX cater for events and accept gift cards?
Yes, Chipotle Baytown offers catering services and accepts gift cards for payment.
What are Chipotle's Food with Integrity principles at the Baytown location?
Chipotle Baytown uses responsibly sourced, real ingredients without artificial colors, flavors, or preservatives, emphasizing humane and sustainable farming practices.
Is Chipotle Mexican Grill Baytown LGBTQ friendly and does it offer takeout?
Yes, Chipotle Baytown welcomes LGBTQ customers and provides takeout options.
What fast food restaurants are located near Chipotle in Baytown?
Nearby fast food options include Chick-fil-A, Wingstop, Five Guys, and Brooklyn Pizzeria, offering variety if you want to explore different meals before or after visiting Chipotle.
Are there any home improvement or hardware stores near Chipotle Baytown?
Lowe's Home Improvement and Conn's HomePlus are nearby, providing home improvement supplies and appliances that might be useful if you have errands after your meal.
What health and wellness services can I find near Chipotle Mexican Grill Baytown?
Nearby wellness options include Baytown Foot Spa Massage, Baytown Massage, and Partners in Primary Care (KS), P.A. hospital for medical needs, ideal if you're looking to relax or require health services after dining.