Chipotle Mexican Grill

3.9
223 reviews
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About

Mexican Restaurant
Chipotle Mont Belvieu is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
10404 Interstate 10 E, Baytown, TX
77523, United States

Hours

Reviews

3.9
223 reviews
5 stars
115
4 stars
44
3 stars
23
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed it while others reported issues with portion sizes and food preparation.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash bins.

Customer Service

Service quality varied significantly; some praised friendly staff while others reported poor service and lack of attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Pricing

Customers expressed concerns about high prices relative to portion sizes and overall value.
  • JB
    Jeremiah Byrns
    Oct 24, 2025
    5.0
    Fast service and good food.
  • SM
    Sotirios Marmarinos
    Oct 23, 2025
    2.0
    Ordered the carne Asada and meat was hard and not good at all. Friendly staff but quality of food wasn’t that good.
  • NQ
    nasser qutmosh
    Oct 9, 2025
    5.0
    Very nice job
  • HR
    Hugh Roberts
    Sep 22, 2025
    1.0
    It's a damn shame when you call a business and can't talk to a damn person all voice automated. I'll never go there zero stars
  • MR
    Mama Lynn Reviews
    Aug 26, 2025
    1.0
    I’ve been a loyal customer at this location since it opened because of the consistent cleanliness of the prep and serving areas. Unfortunately, my recent experience was extremely disappointing. I placed a carry-out order, and when I got home and opened my bowl, I found a piece of blond hair tangled in my guacamole 🤬. I immediately covered the bowl, returned to the restaurant, and explained what happened. The cashier’s response was very nonchalant—she didn’t apologize and simply said, “We can make you another.” I declined and requested a refund, while also suggesting that hairnets be worn for better hygiene. What made this even more concerning is that I was able to identify the staff member whose hair it likely was, as she was the only one with that hair color. She was serving food without a hairnet, and her hair was hanging forward outside of her cap while preparing food for me and other customers. It’s frustrating when employees forget the importance of both food safety and customer service in this industry.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of menu items does Chipotle Mexican Grill in Mont Belvieu offer?

Chipotle Mont Belvieu offers customizable burritos, bowls, quesadillas, tacos, and salads made with 53 real ingredients following their 'Food with Integrity' principles.

What are the opening hours of Chipotle Mexican Grill in Mont Belvieu?

The restaurant is open daily from 10:45 AM to 10:00 PM.