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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bay City, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2601 Avenue F for the ultimate SONIC experience!
Numerous customers reported extremely long wait times and poor service, often citing that orders were not taken or fulfilled in a timely manner.
Food Quality
While some customers enjoyed the food, many others complained about cold, soggy, or incorrect orders, indicating inconsistency in food preparation.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, particularly in the restrooms and drive-thru area, which detracted from the overall experience.
Staff Attitude
Customers frequently noted that staff members appeared rude or indifferent, contributing to a negative dining experience.
EM
Edward Mays
Feb 17, 2026
2.0
The atmosphere was okay but it wasn't the best like your machine was frozen up now watch a guy try to get a drink out of he had to push it over and over again half of your machines outside in your area either the weather's been tore them up or they need to be upgraded it's always dead over there seems like a nursing home when I go by and I do DoorDash so I'm everywhere
AT
Alexander Thomson
Feb 9, 2026
5.0
Makes a way better cherry coke than the sonic near me
CC
curious110
Jan 19, 2026
1.0
Wanted to order something at one of their screens. Pushed the button, screen said I had to wait. Nothing happened. Then we left and went to Whataburger. I guess they don't need customers. Fits this run down city.
EA
Erica Abel
Nov 23, 2025
1.0
Worst sonic experience ever. They were open, no one answered for our order at the car hop spot, then we went to the drive through where the lady could clearly see us and never spoke to us or even motioned for us to wait a minute. We waited at the 10 minutes to long and drove away 😡
BT
Brittany Traylor
Nov 22, 2025
1.0
Terrible customer service had to press the button at least 5 times before even being answered waited over 25 minutes for a DoorDash order I refuse to even eat here with the way these people treat customers and they slow as hell
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