Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bay City, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2601 Avenue F for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
864 reviews
5 stars
278
4 stars
186
3 stars
139
2 stars
67
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, poor customer service, and unresponsive staff at the drive-thru and car hop.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, soggy, or incorrect orders.
Positive Experiences
Some customers praised the friendly service and fresh food, noting specific staff members who provided excellent service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, particularly in the restrooms and drive-thru area.
- EAErica AbelNov 23, 20251.0Worst sonic experience ever. They were open, no one answered for our order at the car hop spot, then we went to the drive through where the lady could clearly see us and never spoke to us or even motioned for us to wait a minute. We waited at the 10 minutes to long and drove away 😡
- BTBrittany TraylorNov 22, 20251.0Terrible customer service had to press the button at least 5 times before even being answered waited over 25 minutes for a DoorDash order I refuse to even eat here with the way these people treat customers and they slow as hell
- KDKaren DowdenNov 3, 20255.0My husband loves the footlong chilli dogs.I love the smash burger Friendly service
- USUncle SpicyOct 29, 20251.0Please do not respond to my review. I find that very disrespectful. I don't want to hear from the owner or the manager or anyone. DO NOT respond to my review. The drive through has a very bad oder and a loose horse bit me in the parking lot
- IGIsaiah GarzaOct 21, 20251.0Cashier did not say hello or anything which is not that big of a deal to me but not good for customer service. Food is Sonic so that's OK I guess. The drive thru windows smells so bad like a dumpster. That is so nasty, I already paid for my food so I guess my dog will have himself a burger today. Grounds aneed to be washed and dumpster area needs to be cleaned