Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4301 7th Street in Bay City, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customer service experiences varied widely, with some praising staff like Johnathan for excellent service, while others reported rude or unhelpful interactions.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot pizzas, while others complained about cold, poorly made, or missing items.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing toppings and incorrect items being delivered.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some noting a clean environment while others reported unsanitary conditions.
Delivery Issues
Delivery service faced criticism for being slow and unreliable, with several customers expressing frustration over late or incorrect orders.
JB
Jo Bledsoe
Dec 17, 2025
4.0
Looking forward to remodel being done soon. Classic Pizza Hut!
MS
Michell Stovall
Nov 24, 2025
5.0
Always hot and ready.
JB
Jay B
Nov 19, 2025
5.0
Price is just right. Food is fresh and out.
KM
kelly McCarty
Nov 18, 2025
1.0
Ordered a large pizza along with 3 sauces. We get to the pick up window & a young woman handed us a pizza with two sauces before we could get her attention to tell her we were missing a sauce She had walked away, so we went ahead and checked the pizza and realized our basil pesto sauce was missing. Went into the store to let them know about the missing sauce and the missing topping to which the employee replied “oh OK“ then took the pizza to the back, came back up to the front again and told me “it’s going to be a minute we have to thaw the sauce and heat it up”. this shouldn’t have been a problem since we called before we placed the order online to specifically ask if they had the basil pesto sauce in stock because we have ordered it multiple times previously and have never received it. We get the pizza about 10 to 15 minutes later and of course it’s already cold. We decide to take it home anyway and toss it into the oven. We then noticed that we were missing another topping. We had ordered grilled chicken and there was absolutely not a spec on the pizza. Very disappointed with Pizza Hut, Bay City, Texas and will probably not be ordering again.
PG
Pat Martin's Mime Good
Nov 10, 2025
5.0
My experience at this Pizza hut was the Best ever. Johnathan made sure our order was correct. He made sure we got exactly what we ordered without having to call and come back several times. He has a great attitude about Customer Service. He seems to love his job. A really appreciate that. You deserve 5 stars.
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