Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted poor customer service and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying the food while others complained about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.
Efficiency
Customers experienced inconsistent service speed, with some praising quick service while others reported long wait times.
JH
Jerry Hutto
Jan 4, 2026
1.0
Order 4 burgers all were messed up my quarter pounder ingredients were messed up and the patties still had blood in em. The order took almost 30 minutes and then after waiting all that time to get a couple sweet n sours had to pay for them .
RL
Robert Laitkep
Dec 28, 2025
5.0
A+
JL
Johnny Landry
Nov 14, 2025
3.0
West Columbia McDonald's... The staff is always respectful.our food was made just like I asked for it.and that's what I like about this McDonald's.
JD
James Day
Nov 7, 2025
4.0
I eat here semi-regularly because it's convenient when I DoorDash. The staff is excellent, the food is exactly what I expect, and even when they're busy the process is timely.
CW
Christian Wright
Oct 25, 2025
1.0
How it take 3 days to clean the frappe machine...and it's been a week since it's last availability... sound like yall don't care about us loyal customers...