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McDonald's

3.4
(1481 reviews)

Business Details

2101 7th St, Bay City, TX
77414, United States
(979) 244-4290
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 7th St, Bay City, TX
77414, United States

Hours

Reviews

3.4
1,481 reviews
5 stars
503
4 stars
302
3 stars
285
2 stars
133
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Feedback on food quality was mixed, with some praising the fries and burgers while others complained about cold or improperly cooked items.

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews highlighted poor customer service experiences, particularly during busy times.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, suggesting a need for better maintenance.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, both in-store and through delivery services, leading to customer frustration.
  • MD
    M Davis
    1 day ago
    1.0
    I recently had a frustrating experience at this location. After waiting 15 minutes in the drive-thru, I finally received my order — only to find that my fries and nuggets were completely cold. To make matters worse, my drink order was entirely wrong: I asked for a half sweet, half unsweetened tea, but was handed what tasted like half tea, half coffee. How that mix-up happened, I'm not sure, but the drink was undrinkable and had to be thrown away. I hope management can look into improving both the wait times and order accuracy.
  • PP
    Pruthvi
    4 days ago
    3.0
    No soap in the bathroom no ink in the kiosk & playing religious music. Food was fine & service was good otherwise.
  • MB
    Marcus Brewer
    4 days ago
    2.0
    I been here for 40 mins waiting on a sinple hamburger and fry this is the slowest mcds i have ever been to
  • SW
    Shawn Ward
    Feb 11, 2026
    1.0
    Worst McDonald's I've been to yet.rude staff overcooked nuggets and stale burger buns
  • VN
    Various Newtons
    Jan 23, 2026
    5.0
    Excellent. Food was great, workers were friendly and ready to help, and the place was clean...even the restrooms! They got the meal to us quickly and accurately too. I don't go around looking for things to fuss at, but I say it was a very good experience by any reasonable standard. Recommended.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's located at 2101 7th St, Bay City, TX?

McDonald's in Bay City is open for dining from 6:00 AM to 11:00 PM every day of the week.

During which hours is delivery available at McDonald's in Bay City?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and 24 hours on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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