H-E-B

4.5
1771 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2700 7th Street in Bay City, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2700 7th Street, Bay City, TX
77414, United States

Hours

Reviews

4.5
1,771 reviews
5 stars
1,196
4 stars
383
3 stars
109
2 stars
33
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others received complaints for poor service and rude behavior.

Store Cleanliness

Many customers noted the store's cleanliness and organization, although some reported issues with dirty conditions and maintenance.

Product Availability

Customers appreciate the variety and freshness of products, but some expressed frustration over the unavailability of certain items and brands.

Checkout Experience

Long wait times at checkout and issues with self-checkout were frequently mentioned as areas needing improvement.

Overall Satisfaction

Despite some negative experiences, many customers expressed a strong preference for HEB over other grocery stores, citing good prices and product selection.
  • LL
    Leonardo
    2 days ago
    5.0
    EL MEJOR LUGAR PARA COMPRAR NUMERO 1 BUENA ATENCIÓN Y AMABILIDAD
  • DB
    Daniel Bear
    Jan 2, 2026
    5.0
    Always a great time here
  • MM
    Magy Montiel
    Dec 27, 2025
    5.0
    Mi lugar favorito
  • RS
    RogerE Lizotte Sr
    Dec 3, 2025
    5.0
    Always good food
  • DM
    David Matthews
    Nov 22, 2025
    2.0
    Went shopping today and bought a turkey on sale for .87 cents a pound. When we checked out it stayed the original price. The checker was so rude about it and would not asked anyone. This Checker needs to be stocking not meeting your customers. Her name Aliyah. I’ll shop Wal Mart from now on.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.