No store does more than your nearby H-E-B located at 2700 7th Street in Bay City, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Mixed reviews on customer service, with some praising friendly staff while others reported rude or unhelpful interactions.
Product Quality
Customers appreciate the freshness of meat and produce, but some have experienced issues with poor quality in certain items.
Store Cleanliness
While many customers noted the store's cleanliness, there were complaints about dirty conditions and disorganization.
Checkout Experience
Long checkout lines and issues with self-checkout efficiency were frequently mentioned as frustrating aspects of the shopping experience.
Variety and Stock
The store is generally well-stocked with a good variety of products, although some customers noted difficulties finding specific items.
JM
Johnny BOOG Morales
Feb 24, 2026
5.0
Always great experience
BH
Bobby Hahn
Feb 18, 2026
5.0
The employees are friendly. Also the meat and veggies are always fresh.
ZA
Zane Archer
Feb 14, 2026
1.0
I have always loved heb always preferred to go heb over Walmart ect but the one in bay city has its perks but its only downside Is its horrible produce its disgusting do not shop produce in this heb it is by far the worst heb produce I have ever been too I advise people to shop they produce from the Walmart instead
KB
Kevin Bonilla
Feb 3, 2026
1.0
3-3-26 , 6:55pm , the worst experience at any bakery part of a grocery store , as soon as i waslked up there the lady was on her phone , i was looking for a cheesecake, so i asked her because im from Houston not familiar with the bayvity heb, and all she did was point in a direction and got on her phone . … as i walked away toward that direction she was still leaning on the table on her phone . I asked her again and all she did was point at another direction… bad service you guys need another bakery employee that is there ti give customers a great experience!
NS
Nicole Stevens
Jan 31, 2026
1.0
Managers at the Bay City HEB, do better for your customers. We don't have anywhere else to go that has better groceries in town. It's absolutely unnecessary to follow and profile people who are doing absolutely nothing wrong. It's also unnecessary and beyond unacceptable to watch customers while they're in line for the checkout as if they're going to run out the door without paying or hide things from the cashier. Reading through reviews and seeing that this sort of thing happened a year ago did not surprise me. The experience of grocery shopping at this location has become uncomfortable and irritating. I have yet to say anything to any manager to escalate the situation due to the fact that I highly doubt my voice would be heard without judgement. Some extra training is needed for customer care and customer interactions and there needs to be some extensive retraining in the code of ethics. This cannot continue to happen to people who do nothing wrong. I hope that things can change but the expectations are very low.
Update: Upon receiving a response to this review, it goes without saying that the issue will more than likely not be fixed. I can't expect anyone to answer the phone and actually have a conversation about this concern. I will still try calling, but my expectations for a resolution or answer to this issue remain on the floor.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B in Bay City, TX?
The H-E-B store in Bay City is open every day of the week from 6:00 AM to 11:00 PM.
Where is the H-E-B store located in Bay City?
H-E-B is located at 2700 7th Street, Bay City, TX 77414, USA.
What types of products can I find at H-E-B in Bay City?
You can find food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports supplies, and office & school materials at H-E-B.
Does H-E-B in Bay City offer curbside pickup and delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services for your convenience.
What payment options does H-E-B accept in Bay City?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find the latest updates about the COVID-19 vaccine from H-E-B?
You can visit https://vaccine.heb.com/ for the latest news, vaccine phases, and frequently asked questions regarding the COVID-19 vaccine.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers; some products come from the USA, Canada, and Mexico, all clearly labeled with their country of origin.
Are there nearby places where I can handle financial transactions close to H-E-B in Bay City?
Yes, nearby financial service locations include Coin Cloud Bitcoin ATM, Coinme, First Convenience Bank, Western Union, Excel Finance, and LibertyX Bitcoin ATM, which can be convenient for currency exchange and other financial needs before or after shopping at H-E-B.
What nearby dining options are available around the H-E-B store in Bay City?
Nearby dining choices include Jack in the Box for fast food burgers, Shipley Do-Nuts for pastries, Little Caesars Pizza for quick pizza, and Subway for sandwiches, making it easy to grab a meal close to H-E-B.
Are there any nearby health and wellness services near H-E-B in Bay City?
Yes, the Center for Integrative Health & Wellness offers chiropractic, physical therapy, and acupuncture services nearby, and Angels Care Home Health provides home health care and retirement home services close to H-E-B.
Brand Certified Facts from H-E-B
This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: