First established in 1882, Southside is proud to offer Authentic Texas Barbeque and Sausage from the oldest joint in the state! Best known as the home of the Original Elgin Sausage, we're equally proud of the slow smoked brisket, pork steaks, ribs, chicken, turkey, and more at our family style restaurant. We also offer a fresh meat market, a premium ice cream counter and an Online Store for shipping the best BBQ all over the country. Beyond the restaurant you can find our products at most major grocery stores in and around the Austin area and Kroger stores in the DFW area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.