Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported that the food was cold, stale, or not fresh, with specific complaints about burgers and fries.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived poor value for money.
Friendly Staff
Despite service issues, some reviews mentioned friendly and helpful staff members.
LB
Lisa Barron
Nov 13, 2025
1.0
Fries were cold and hamburger missing tomatoes
JM
Jay Mayberry
Oct 29, 2025
5.0
Listen, EVERYTHING is BIGGER in Texas...including these Frosties!! Good food. Good service. Biggest Frosty you'll find in life. Thanks again
NL
Nicholas Long
Oct 17, 2025
1.0
I have not been to a Wendy's for over ten years. Mainly due to their prices getting out of control. The burger I have gotten since a young child for .99 is now $3.49 just to give an example.
Either way, I got a craving for that burger and decided to bite the bullet and spend the almost $15 for something that used to be $5, years ago. Unfortunately, it did not go to well. The buns tasted and felt like they were sitting for a while and they were definitely stale. I don't know when Wendy's changed to shredded lettuce over the leaf lettuce on the burgers, but it sucks big time and was quite soggy. My fries were really cold and I only live 5 minutes away from Wendy's. I also asked for no salt on the fries while instead getting old fries with a lot of salt. The burgers tasted old and stiff like they had been sitting for a while along with the buns and all of the vegetables tasting old.
Also, I asked for two honey mustard sauces for my fries and they said it would cost me an extra dollar. I passed, but got 8 packs of ketchup instead for no charge. Make that make sense...
*sigh*
It was an unpleasant experience for an expensive $15.
Don't go here. They apparently don't care and you deserve better!
BH
Brian Hudson
Oct 13, 2025
1.0
Y'all should be embarrassed to serve and charge people for these awful burgers. Haven't been to Wendy's in forever and not having a single person ordering or eating should have been a sign. Ordered a single Baconator and was pre-made junk and I can put up with any fast food. burgers. Avoid even if starving.
CM
Cameron Meyer
Sep 8, 2025
5.0
The burger and chocolate frosty were fantastic. The employee that helped me was kind and helpful too. It was all warm and delicious too.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bastrop, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bastrop, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (737) 274-2891.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 109 Bastrop Wendy’s serve breakfast?
Yes, this Wendy’s location in Bastrop, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for dine-in and drive-thru at Wendy's in Bastrop, TX?
Wendy's in Bastrop, TX is open daily from 9:00 AM to midnight for both dine-in and drive-thru services.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I place an order online or via a mobile app for this Wendy's location?
Yes, you can order online at https://order.wendys.com or through the official Wendy's mobile app.
What payment methods are accepted at Wendy's on Hwy 71 West?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru open daily from 9:00 AM to midnight.
How can I contact Wendy's Bastrop location for questions or feedback?
You can call the Bastrop location at (737) 274-2891 or provide feedback via the Wendy's Customer Care team online or at 888-624-8140.
Where can I find Wendy's menu, pricing, nutrition, and allergen information for this location?
Menu, pricing, nutrition, and allergen information can be found on Wendy's official menu website or mobile app by selecting this location.
Are there any nearby gas stations where I can refill before or after visiting Wendy's?
Yes, there are several nearby gas stations including Chevron, Shell (multiple locations), Texaco, and H-E-B Gas Station Car Wash close to Wendy's Bastrop, making it convenient to refuel around your visit.
What automotive services are available near Wendy's on Hwy 71 West?
Nearby automotive services include MainLane oil change station, Lost Pines Full Service Car Wash and Oil & Lube Center, Service King Collision auto body shop, Crash Champions Collision Repair, Rodriguez Tire Shop, Advance Auto Parts, and O'Reilly Auto Parts.
Are there any healthcare facilities near Wendy's Bastrop location?
Yes, Ally Medical Emergency Room - Bastrop is nearby, providing convenient access to emergency medical care if needed during your visit.