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Wendy's

3.7
(994 reviews)

Business Details

514 Hwy 71 West, Bastrop, TX
78602, United States
(737) 274-2891

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
514 Hwy 71 West, Bastrop, TX
78602, United States

Hours

Reviews

3.7
994 reviews
5 stars
374
4 stars
236
3 stars
183
2 stars
68
1 star
133

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food types.

Food Quality

Many reviews highlighted concerns about food being cold, stale, or not fresh, with some customers expressing disappointment in the overall quality.

Service Speed

While some customers praised the fast service, others experienced long waits and poor service, particularly in the drive-thru.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Customer Service

Feedback indicated a lack of proper customer service, with reports of rude staff and unhelpful responses to complaints.
  • GS
    Gabrielle Smith
    4 days ago
    1.0
    Went through the drive thru, ordered $43 worth of food. Didn’t receive a burger that I ordered. Called the restaurant, they wanted me to drive back up there to get the burger and the person that put the stuff in the bag claimed they put everything in there. They in fact did not and when asked if they were going to give me gas money for me having to come back up there on an order they messed up, they told me the only thing they can do is make another burger. They didn’t give me a receipt. It’s 5:00 on a Friday and they were not busy. I told them I didn’t want to drive back up there because by the time I got back home, the rest of my food would be ice cold. I called corporate at this point. This is the second time they’ve done this at this location. The last time we went(4 months ago), they did the same thing. Perhaps corporate needs to come in for a secret shop and test their employees now, I’m $7 short on the food I ordered and Wendy’s made $7 profit on something they didn’t earn. Never purchasing from here again.
  • AC
    Augustina Castillo
    Feb 4, 2026
    5.0
    Only drive thru Maybe next time we eat inside
  • SH
    Stephanie Hendrix
    Jan 31, 2026
    3.0
    Chili tasted bitter, tables and soda machine are dirty. They weren't even busy, we were the only ones in there. No reason to be like that! DO BETTER WENDYS!!
  • CB
    Chase Bradshaw
    Jan 5, 2026
    1.0
    After Wendy’s, redid their menu a couple years ago their quality and customer service has improved greatly. That does not apply to this location. I’ve been here five times. They have messed my order up every single time. Nobody speaks English. It is impossible to get customer service at this location. This is just a horrible location, which sucks because I do like Wendy’s when I find a good Wendy’s and I don’t live to a good Wendy’s outside of this one of which this one is terrible. I’m not usually the kind of guy to give a review but the one thing this location does Wright is their breakfast. It’s the only thing they do right is their breakfast and it’s the only reason I go to this location. For some reason, this location is now opening at 9 o’clock in the morning and they’re no longer serving breakfast at all so now there is just no reason that she’ll go to this establishment for this business and I will never return or even try to return now that they’ve gotten rid of the one thing that was actually really freaking good. Very sad.
  • CH
    Cristel Hdz
    Dec 30, 2025
    5.0
    Un lugar muy limpio

Frequently Asked Questions About Wendy's

Is 109 Bastrop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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