McDonald's

3.6
2188 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
496 Hwy 71 W, Bastrop, TX
78602, United States

Hours

Reviews

3.6
2,188 reviews
5 stars
817
4 stars
479
3 stars
413
2 stars
183
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.

Food Consistency

Many reviews highlighted issues with food quality, including incorrect orders, burnt items, and unsanitary conditions.

Staff Attitude

Several customers noted unprofessional and rude behavior from employees, impacting their overall experience.

Speed of Service

While some customers appreciated the fast drive-thru service, many others experienced significant delays and slow service.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary conditions.
  • JS
    Justice schwartz
    Nov 12, 2025
    5.0
    The store manager, leana. she was an angel to my boyfriend. I made an order at home, and he went to pick it up, and this Hispanic lady was beyond rude to him saying he cant have my order. but leana stepped in and helped out and gave it right to him.
  • WH
    Wade Hoeppner
    Nov 8, 2025
    5.0
    Best McDonald’s I’ve ever been to. Great service, cheapest prices, and very efficient!
  • AB
    America De Beautiful
    Nov 7, 2025
    1.0
    Bastrop Texas location, We ordered 2 plain double cheese burgers. 2.large vanilla latte's. We told them that they doubles were for my dog that was with me. We received 2 single budgets loaded w extra mustard onions and large cups inside filled inch shprt medium coffees. Horrible service at thos location after 6 pm. We don't have this issues with other locations.
  • DT
    Derek Thomas
    Nov 3, 2025
    1.0
    The night shift needs to be replaced!!!! None of them take their job serious and the food is always disgusting and old with no time stamps on it! Every NIGHT I go there I have to go back to have the food replaced! My food is always good in the day time but the night crew doesn't take their job serious AT ALL and I'm tired of dealing with the laziness if you're not gonna take your job serious QUIT!!!
  • AD
    Ana Sioux DeRosa
    Oct 24, 2025
    1.0
    Service is terrible. Food consistently wrong. Quality is terrible. This is one of the worst McDonald’s, you do better driving the 15 minutes down the road to the other one.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bastrop, TX?

McDonald's in Bastrop, TX is open 24 hours every day of the week.

When is the delivery service available at this McDonald's location?

Delivery service is available daily from 7:00 AM to 9:00 PM.