Dunkin'

3.9
689 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bastrop, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
551 TX Hwy 71, Bastrop, TX
78602, United States

Hours

Reviews

3.9
689 reviews
5 stars
354
4 stars
131
3 stars
77
2 stars
40
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unresponsive staff, while a few mention friendly and attentive service.

Order Accuracy

Numerous customers reported issues with incorrect orders and lack of attention to detail, leading to dissatisfaction.

Product Quality

There are mixed reviews regarding the quality of food and drinks, with some customers enjoying the offerings while others complained about stale or poorly prepared items.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and atmosphere, others noted that the location could be messy and disorganized.

Speed of Service

Many reviews mentioned slow service, particularly during busy times, leading to frustration among customers.
  • KB
    Kristi Burton
    1 day ago
    4.0
    Messy. Ice cream had no one at it to help.the ice cream is lacking flavor
  • AB
    Ashley B
    Dec 22, 2025
    2.0
    Came through the drive thru this afternoon and had the worst customer service ever. Pulled up to the window and…nothing. No hello, no smile, just a straight-up RBF. I said hi and asked how she was, no response. I told her my first item, and she just turned away and looked back with no words. I told her my next item, same thing, just silence. She gave me my total, receipt, and straws, but it was obvious she didn’t want to be there. Really disappointing. A little friendliness goes a long way.
  • JG
    Jordan Gosey
    Nov 30, 2025
    3.0
    Drink was good, but only a few sips from all the ice. This is really a small cup of coffee.
  • LS
    Lynette Smith
    Nov 26, 2025
    1.0
    Customer service is terrible. I went through the drive-through and ordered a drink and she told me to pull around without giving me a price. Once I gave my card and got my drink, I asked how much was I being charged and the gentlemen told me seven dollars. I then asked For a receipt and he walked away, then a lady showed up and advised me that they didn’t have receipt paper. I advised the young lady I wasn’t told a price when I originally ordered the drink and now they don’t have receipt paper so I asked her to reiterate how much I was being charged and she looked at the screen and gave me a completely different price than what the guy had said. Then I told her that’s not what I was told and now you’ve already run my card and I have no proof of purchase. Then she looked at the screen again and said that the guy was correct and she was mistaken, but then gave me a third different price. I honestly don’t know how much was charged on my card without having to go home and look. And then to top it off, it turns out they didn’t make the drink as I had ordered it. I very rarely go over there because more often than not the service ends up being like this. It just reiterates why I don’t need to go back.
  • CA
    Charitty Alexander
    Nov 23, 2025
    5.0
    99% of the time the staff is super friendly. Its always clean and bever overcrowded when I go. I don't go during any week day when school has just let out though, because its a popular hangout while kids wait for their parents. Even though its a chain, it has a small town small business feel.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bastrop, TX?

Dunkin' in Bastrop, TX is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 5:30 AM to 9:00 PM on Sundays.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.