Feedback on staff friendliness is mixed; some customers praised helpful and polite service, while others reported unprofessional behavior and rudeness.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals, while others experienced issues with freshness and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and concerns about health standards.
Operational Hours
Customers frequently noted discrepancies in posted hours, with reports of the location closing early and staff being unhelpful when addressing these issues.
Order Accuracy
Many customers reported problems with order accuracy, including missing items and incorrect charges.
PP
Paulo Padavona
Nov 16, 2025
3.0
Sou brasileiro, estive nessa loja juntamente com minha irmã no início do mês de novembro 2025.
Pedimos dois sundaes e ficamos esperando, esperando, esperando e nada.
Os funcionários conversando entre eles semp parar, resolvemos nos levantar da mesa e ir até o balcão para saber se estava tudo certo com nosso pedido e só assim eles nos entregaram os sundaes e que sinceramente não estavam com o gosto muito bom também. Eu já estive em outras lojas Dairy Queen e os sundaes são uma delícia, diferentemente dessa loja de Bastrop.
Bastrop precisa urgentemente de outra loja Dairy Queen, essa única que existe lá já está antiga e o atendimento e a qualidade não são dos melhores.
AP
Amber Pierce
Nov 4, 2025
5.0
I meant to post this review a few weeks ago but have gotten busy. For my daughters 11th Birthday I was trying to find an Ice Cream cake for her. I tried other places and they were outrageously priced or wanted 48 hours notice. I called this DQ the day prior, spoke with a very nice young man whom took my order and was very polite and helpful. I was told that they likely didn't have time for custom decorating which I was okay with because it was short notice but asked what colors I wanted. When I went to pick my order up the next day I was pleasantly surprised to find a beautifully sprayed cake that was perfect for what I needed. The manager was very nice and polite when I went in to pick up the cake. The cake was also delicious and a huge hit at my daughters birthday party. Thank you for making our experience a positive one!!! I will order again from our local DQ.
MR
Mathew Romo
Oct 23, 2025
1.0
Recent experience was horrible, Health inspection needs to shut down ASAP. Called to get my order corrected and they only wanted to replace the burger combo. I ordered 3 ice creams which melted, stake finger and chicken combo with no drink. General manager needs to get involved ASAP. The manager who called didn't want to right the wrong her employees did. Roaches and crickets all in and around the place. Food is cold. Save some time and just pass it up.
TM
Tina Mayer
Sep 26, 2025
3.0
Well this was an experience .. let me preface i have been coming to this location for 10 years without incident
Today there was some very loud employees having a very loud conversation and dripping F bombs one after another and other colorful language so much so that is all you heard in the dinning area .. I went to get my place my order the girl rolled her eyes an sighed loudly.. I actually apologized and said I just need to make an order if that is okay. She didn't respond . And just glared .. like wow what the ??? So I told her my order . Went an sat down and listen to cuss word after cuss word from the kitchen of the entire staff cutting up.. when they brought out my ice cream .. I told the girl that all that cussing was horrible to listen to .. she never apologized however I will note it most certainly quieted down afterward
Came for ice cream got live action life after lock down.
TB
Thomas Bennett
Sep 24, 2025
5.0
Great service, staff actually greeted us. Food came out fast and actually hot. Had a great experience will most definitely go again.
Dairy Queen is located at 112 Hwy 71, Bastrop, TX 78602, United States.
What are the operating hours for Dairy Queen in Bastrop?
Dairy Queen is open from 10:00 AM to 10:00 PM from Monday to Thursday and Sunday, and extended hours until 11:00 PM on Friday and Saturday.
Does Dairy Queen in Bastrop have a drive-through service?
Yes, this Dairy Queen location offers a drive-through service for convenient ordering.
Is there wheelchair accessibility at Dairy Queen Bastrop?
Yes, Dairy Queen has a wheelchair accessible entrance to accommodate all customers.
Can I place a takeout order at Dairy Queen in Bastrop?
Yes, Dairy Queen offers takeout orders. You can order pickup online through their website.
Does Dairy Queen Bastrop have a children’s menu?
Yes, there is a children's menu available at this Dairy Queen location.
How can I get exclusive deals from Dairy Queen Bastrop?
Download the DQ Texas App for exclusive deals available at this location.
What other dining options are near Dairy Queen on Hwy 71 in Bastrop?
Nearby dining options include Billy's Pit Barbq, Pizza Hut, Church's Chicken, El Norteño Pollos Asados, and Bassano Del Grappa Italian Restaurant & Pizzeria.
Are there places nearby Dairy Queen Bastrop where I can refuel my car?
Yes, nearby gas stations such as Valero, Country Mart, and Shell are close to Dairy Queen for your refueling needs.
What nearby amenities can I visit before or after enjoying Dairy Queen in Bastrop?
You can visit the Good Shepherd Lutheran Church, HT Fitness gym, or relax at the Tropicana Motel and Bastrop Inn nearby.