Dairy Queen

3.7
840 reviews

About

Fast Food Restaurant

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
112 Hwy 71, Bastrop, TX
78602, United States

Hours

Reviews

3.7
840 reviews
5 stars
371
4 stars
176
3 stars
99
2 stars
66
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised helpful and polite service, while others reported unprofessional behavior and rudeness.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals, while others experienced issues with freshness and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and concerns about health standards.

Operational Hours

Customers frequently noted discrepancies in posted hours, with reports of the location closing early and staff being unhelpful when addressing these issues.

Order Accuracy

Many customers reported problems with order accuracy, including missing items and incorrect charges.
  • PP
    Paulo Padavona
    Nov 16, 2025
    3.0
    Sou brasileiro, estive nessa loja juntamente com minha irmã no início do mês de novembro 2025. Pedimos dois sundaes e ficamos esperando, esperando, esperando e nada. Os funcionários conversando entre eles semp parar, resolvemos nos levantar da mesa e ir até o balcão para saber se estava tudo certo com nosso pedido e só assim eles nos entregaram os sundaes e que sinceramente não estavam com o gosto muito bom também. Eu já estive em outras lojas Dairy Queen e os sundaes são uma delícia, diferentemente dessa loja de Bastrop. Bastrop precisa urgentemente de outra loja Dairy Queen, essa única que existe lá já está antiga e o atendimento e a qualidade não são dos melhores.
  • AP
    Amber Pierce
    Nov 4, 2025
    5.0
    I meant to post this review a few weeks ago but have gotten busy. For my daughters 11th Birthday I was trying to find an Ice Cream cake for her. I tried other places and they were outrageously priced or wanted 48 hours notice. I called this DQ the day prior, spoke with a very nice young man whom took my order and was very polite and helpful. I was told that they likely didn't have time for custom decorating which I was okay with because it was short notice but asked what colors I wanted. When I went to pick my order up the next day I was pleasantly surprised to find a beautifully sprayed cake that was perfect for what I needed. The manager was very nice and polite when I went in to pick up the cake. The cake was also delicious and a huge hit at my daughters birthday party. Thank you for making our experience a positive one!!! I will order again from our local DQ.
  • MR
    Mathew Romo
    Oct 23, 2025
    1.0
    Recent experience was horrible, Health inspection needs to shut down ASAP. Called to get my order corrected and they only wanted to replace the burger combo. I ordered 3 ice creams which melted, stake finger and chicken combo with no drink. General manager needs to get involved ASAP. The manager who called didn't want to right the wrong her employees did. Roaches and crickets all in and around the place. Food is cold. Save some time and just pass it up.
  • TM
    Tina Mayer
    Sep 26, 2025
    3.0
    Well this was an experience .. let me preface i have been coming to this location for 10 years without incident Today there was some very loud employees having a very loud conversation and dripping F bombs one after another and other colorful language so much so that is all you heard in the dinning area .. I went to get my place my order the girl rolled her eyes an sighed loudly.. I actually apologized and said I just need to make an order if that is okay. She didn't respond . And just glared .. like wow what the ??? So I told her my order . Went an sat down and listen to cuss word after cuss word from the kitchen of the entire staff cutting up.. when they brought out my ice cream .. I told the girl that all that cussing was horrible to listen to .. she never apologized however I will note it most certainly quieted down afterward Came for ice cream got live action life after lock down.
  • TB
    Thomas Bennett
    Sep 24, 2025
    5.0
    Great service, staff actually greeted us. Food came out fast and actually hot. Had a great experience will most definitely go again.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Bastrop, TX?

Dairy Queen is located at 112 Hwy 71, Bastrop, TX 78602, United States.

What are the operating hours for Dairy Queen in Bastrop?

Dairy Queen is open from 10:00 AM to 10:00 PM from Monday to Thursday and Sunday, and extended hours until 11:00 PM on Friday and Saturday.