Chipotle Mexican Grill

Reviews

• CK

  Chris Kwon

  3 days ago
  2.0
  It’s chipotle. Foods almost always good. Tonight, I received chips that were so stale, it felt like I was chewing on plastic. Kinda wack, and since all of the employees are still in or fresh out of high school, there is almost no customer service. You can literally feel how much they want to go home. Kinda sucks. There’s no fine attention to detail but can you blame them? They’re kids, get little to no money and probably working their butts off, and probably used some old chips to finish the order. Something needs to change, and there needs to be a standard that is met every day. I know you guys can do it.
• RG

  Rene Gaxiola

  Nov 13, 2025
  2.0
  I always order thru Uber Eats and there is always a problem, times start at 15min ETA and rolls all the way over to 30min ETA, I’ve had messed up orders were I’m missing chicken, I pay for extra guacamole and decide to put guacamole but not chicken, I’ve had orders cancelled twice from them, and customer service support doesn’t take responsibility upon their actions within chipotle, it is not that hard to pickup the store’s phone and let us know is ready and we can change it to pickup from the app, waste of time and money.
• BG

  B.J. Gober

  Nov 11, 2025
  3.0
  Now I remember why I dont dine here. The online order and dine in was terrible. Wife's salad they forgot the salad greens completely. Good thing we choose to sit inside to eat. The meat was not a good quality and freshness was lacking. The side of guacamole was just thrown in the trash. It had way to much lime added to hide the fact it was not fresh. You will have to get better to have repeat customer's.
• RR

  Ro

  Oct 30, 2025
  5.0
  I walked into Chipotle like a hero returning from battle — starving, dramatic, and slightly indecisive. The employee behind the counter asked the most difficult question of my day: “White rice or brown rice?” I panicked and said “both.” Bold move, but no regrets. Then came the guac moment. They told me, “Guac is extra.” I looked them dead in the eye and said, “So am I.” The burrito artist smiled — respect was earned. When I took that first bite, the heavens opened. Angels didn’t sing, but my taste buds did. The burrito was so perfectly wrapped it could’ve survived a 5.0 earthquake. Halfway through, I questioned my life choices, not because I was full, but because I was already sad thinking about the burrito ending. 10/10 — would emotionally bond with another burrito again. 🌯✨
• NR

  Natalie Ray

  Oct 29, 2025
  1.0
  At approximately 6:45pm on 10/29/25, I go to the counter there is someone in front of me so I wait behind him. Someone else comes in and goes in front of me and he's more to the right of the customer that's in front of me. The female worker with glasses rudely says "The line doesn't start there, it starts here" and letting the other customer cut me. Needless to say I was literally going in there for a veggie burrito and just left feeling disrespected. The female worker needs to watch what she says and how she says it and take a class in customer service.

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