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Chipotle Mexican Grill

3.2
(178 reviews)

Business Details

707 Highway 71 W, Bastrop, TX
78602, United States
(737) 390-1024

About

Mexican Restaurant
Chipotle Bastrop is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
707 Highway 71 W, Bastrop, TX
78602, United States

Hours

Reviews

3.2
178 reviews
5 stars
72
4 stars
16
3 stars
16
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Cleanliness

Many customers reported that the restaurant was dirty, with unclean tables and trash overflowing.

Portion Sizes

Several reviews mentioned that portion sizes were small and inconsistent, leading to dissatisfaction with the value for money.

Food Quality

While some customers enjoyed the food, many reported issues with freshness, quality, and incorrect orders.

Management Issues

Reviews indicated a lack of effective management, with staff being overwhelmed and poorly organized.
  • KS
    karl smith
    4 days ago
    3.0
    This place has one of the best apps for fast food restaurants in Bastrop county. They were amazing they did a fantastic job. Just wish the food quality was a little bit better
  • MF
    Monique Felix
    Feb 16, 2026
    3.0
    When this restaurant first opened, you got a lot more food than you do. Now. It's very disappointing, especially because of the price. The staff are always great.But for the amount of food you get, it's not worth it
  • AV
    Alex Valle
    Feb 8, 2026
    2.0
    One of the worse run chipotles around. Been here a few times and they’ve run out of basic things like chicken. Employees don’t seem to care, they give skimpy portions, and I’ve stopped ordering burritos because none of them can close them properly.
  • RG
    Robert Green
    Feb 4, 2026
    1.0
    Managers have to realize that people want smiling faces and positive interaction. This place has neither. Just tired of the horrible customer service. Love chipotle but this one really stinks in that category. Food is middle of the road. Do better!!!
  • BV
    Brandon Varn
    Jan 25, 2026
    2.0
    What a joke. They give you almost no meat. They pulled massively back on the guac. And they charge you almost 20 dollars for it. No more from this local resident. Try Taco King next time guys.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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