Arby's

4.1
675 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
711 Hwy 71 West, Bastrop, TX
78702, United States

Hours

Reviews

4.1
675 reviews
5 stars
336
4 stars
175
3 stars
92
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported slow service and issues with order accuracy.

Food Quality

Food quality is generally good, but there are complaints about inconsistency, such as cold items and insufficient portions.

Cleanliness

Concerns about cleanliness in the restaurant, with reports of messy dining areas and issues with the restroom.

Operational Issues

Frequent complaints about the AC being broken, long wait times, and problems with the app and drive-thru service.
  • PC
    Perry Cain
    Dec 29, 2025
    5.0
    Love Arbys always have, they are delicious and the people that work there are always real nice
  • ZJ
    Zach Jones
    Dec 12, 2025
    1.0
    Tried to use a coupon. Was charged full price. Brought it to their attention. Was then refunded an incorrect amount that wasn't the full difference. Insulting customer service. Can't do the bare minimum or pretend to do their job.
  • SS
    Syreeta
    Nov 17, 2025
    4.0
    The buffalo chicken slider, lemonade, mozzarella sticks, and curly fries are pretty good. Unfortunately, the fries aren't consistently fresh.
  • DW
    Delane Wilson
    Nov 8, 2025
    4.0
    It is ARBYS .... CONSISTENTLY Ham and cheddar 😋 hash browns and cherry turnover with a JAMOCHA shake.... French dip...
  • AF
    A F.
    Oct 28, 2025
    5.0
    The food is always hot and fresh and the wait is never long. Don't really prefer fast food.But when I have to get it , arby's is probably gonna be the first choice over other places.