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Arby's

4.1
(681 reviews)
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Business Details

711 Hwy 71 West, Bastrop, TX
78702, United States
(737) 881-8009
http://www.arbys.com/locations/us/tx/bastrop/711-hwy-71-west/store-8714
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
711 Hwy 71 West, Bastrop, TX
78702, United States

Hours

Reviews

4.1
681 reviews
5 stars
339
4 stars
177
3 stars
92
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Mixed feedback on service; some praised friendly staff while others noted slow service and unhelpful employees.

Food Quality

Food quality varied, with some enjoying the meals while others complained about freshness and portion sizes.

Cleanliness and Maintenance

Multiple reviews highlighted cleanliness issues and problems with the restaurant's air conditioning.

Drive-Thru Experience

Drive-thru service received mixed reviews, with some customers experiencing long waits and order inaccuracies.
  • SP
    Scooter Patooter
    Jan 29, 2026
    1.0
    Just left the drive-thru in Bastrop, ordered a classic roast beef with curly fries and got a roast beef with cheese and sauce added-- which I didn't order at all, as it makes me sick. My husband got a Ruben that they drowned in Thousand Island dressing, which HE can't eat, either. So tired of paying for food I didn't order and can't eat-- it makes more sense to just flush money down a toilet.
  • PC
    Perry Cain
    Dec 29, 2025
    5.0
    Love Arbys always have, they are delicious and the people that work there are always real nice
  • ZJ
    Zach Jones
    Dec 12, 2025
    1.0
    Tried to use a coupon. Was charged full price. Brought it to their attention. Was then refunded an incorrect amount that wasn't the full difference. Insulting customer service. Can't do the bare minimum or pretend to do their job.
  • SS
    Syreeta
    Nov 17, 2025
    4.0
    The buffalo chicken slider, lemonade, mozzarella sticks, and curly fries are pretty good. Unfortunately, the fries aren't consistently fresh.
  • DW
    Delane Wilson
    Nov 8, 2025
    4.0
    It is ARBYS .... CONSISTENTLY Ham and cheddar 😋 hash browns and cherry turnover with a JAMOCHA shake.... French dip...
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Brand Certified Facts from Arby's

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