Service Speed
Customers consistently reported extremely slow service, often waiting 20-30 minutes for their orders, even when few cars were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to significant customer dissatisfaction.
Food Quality
Several customers noted that food was often served cold or not fresh, with complaints about the quality of fried items and overall taste.
Staffing Issues
Numerous reviews indicated that the location is frequently understaffed, contributing to long wait times and poor service.
Customer Service
While some employees received praise for their friendliness, overall management and training were criticized, with calls for better oversight and staffing.