Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bandera, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1013 Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
917 reviews
5 stars
337
4 stars
186
3 stars
140
2 stars
85
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 20-30 minutes or more for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.
Food Quality
Several customers noted that food was often served cold or not fresh, leading to dissatisfaction with their meals.
Staffing Issues
Numerous reviews mentioned understaffing as a significant problem, contributing to the slow service and poor management.
Customer Service
While some employees received praise for their friendliness, overall management and service quality were criticized as lacking.
- CSChristopher SutherlandDec 17, 20252.0I'm second in the drive thru waiting almost 20 minutes. Watched the server go to the queue of vehicles with food ordered as after me. And she would stop and ask what I ordered after I told her twice already. Still waiting as I type this. If this wasn't a small town I would leave but don't want DNA in my food if I come back (which I won't ever do...).
- HFHuntin FurNov 13, 20251.0This Sonic has big issues, makes you wonder how clean it is internally. On-line ordering is constantly unavailable. The time it takes to order IF they decide to answer after pushing button. The time it takes to get the food and hopefully it is at least warm. This tells you something about Sonic as a corporation. To be fair you do have to stop and think it is located in Bandera. Sonic and the other inferior establishment coming into town must be in competition for last. Maybe it is the employee's at all the fast food franchises in Bandera.
- RDRobert DaleNov 12, 20253.0Didn’t get my complete order very disappointed and I live like 9 miles away maybe I should have opened and went through the bags to make sure it was all there but if they were doing their job I shouldn’t have to and I always tip so Idk why
- SQSusan QueenOct 22, 20254.0This was a good trip to a location that is inconsistent in both service and food quality. However, this night the service and food quality where right on point.
- IIIdkOct 20, 20251.0I'm guessing the girl in a red shirt was the manager on duty when my food was brought out the tater-tots and fries were cold I asked them to please remake them all she did was dio them into the frying and brought them back and still cold and gross. And I feel sorry for the poor girl that had to bring me out cold food directed by her manager.