Multiple customers reported unsanitary conditions, including dirty floors, tables, and bathrooms.
Service Speed
Customers frequently complained about extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes.
Food Quality
While some reviews praised the food as hot and well-prepared, others reported issues with cold food, incorrect orders, and poor preparation.
Staff Performance
Feedback on staff was mixed; some praised individual employees for their friendliness and service, while others noted a lack of training and professionalism.
Management Issues
Several reviews indicated poor management practices, including understaffing and inadequate responses to customer complaints.
AS
Austin Sultenfuss
1 day ago
1.0
I waited in line at the drive through for 30 minutes with only 3 cars in front of me, about 10 minutes a car (this what qualifies as fast food now days apparently). And it was not busy. Only to receive the most pitiful puny ice cream cone I’ve ever received from any Dairy Queen in the state of Texas. And I’ve been to a lot. And this isn’t a one off. This has happened every time I’ve made the unfortunate mistake of choosing to stop in Bandera rather than Hondo for ice cream.
DR
Donald Rogers
2 days ago
4.0
Try not to go through the drive-thru they just take so long
KR
Kourtney Rodriguez
Nov 2, 2025
2.0
The inside of this place is filthy. Shoes stick to floors, salt and pepper shakers had food on them, wood walls have food and handprints all over them, windows filthy and musty inside, service was super slow. Gave 2 stars since our food was hot however they were out of fries and drink was not a normal DQ medium cup. Took forever. I’ve tried drive thru before and took forever. Came through one night for ice cream and 20 minutes before closing they were “out of ice cream”. Will not ever return!
KS
Katrina Spain
Oct 28, 2025
2.0
This place is so dated and smells musty inside. Almost $7 for a cheeseburger kids meal.
I can't believe they don't have other fast food like Mcdonalds or something in Bandera.
JJ
Jen
Oct 26, 2025
5.0
I dont know who the cook was today but the food was amazing we will definitely be going back