Dairy Queen

3.7
921 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
421 Texas 16, Bandera, TX
78003, United States

Hours

Reviews

3.7
921 reviews
5 stars
376
4 stars
216
3 stars
133
2 stars
61
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors, tables, and bathrooms.

Service Speed

Customers frequently complained about extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Food Quality

While some reviews praised the food as hot and well-prepared, others reported issues with cold food, incorrect orders, and poor preparation.

Staff Performance

Feedback on staff was mixed; some praised individual employees for their friendliness and service, while others noted a lack of training and professionalism.

Management Issues

Several reviews indicated poor management practices, including understaffing and inadequate responses to customer complaints.
  • AS
    Austin Sultenfuss
    1 day ago
    1.0
    I waited in line at the drive through for 30 minutes with only 3 cars in front of me, about 10 minutes a car (this what qualifies as fast food now days apparently). And it was not busy. Only to receive the most pitiful puny ice cream cone I’ve ever received from any Dairy Queen in the state of Texas. And I’ve been to a lot. And this isn’t a one off. This has happened every time I’ve made the unfortunate mistake of choosing to stop in Bandera rather than Hondo for ice cream.
  • DR
    Donald Rogers
    2 days ago
    4.0
    Try not to go through the drive-thru they just take so long
  • KR
    Kourtney Rodriguez
    Nov 2, 2025
    2.0
    The inside of this place is filthy. Shoes stick to floors, salt and pepper shakers had food on them, wood walls have food and handprints all over them, windows filthy and musty inside, service was super slow. Gave 2 stars since our food was hot however they were out of fries and drink was not a normal DQ medium cup. Took forever. I’ve tried drive thru before and took forever. Came through one night for ice cream and 20 minutes before closing they were “out of ice cream”. Will not ever return!
  • KS
    Katrina Spain
    Oct 28, 2025
    2.0
    This place is so dated and smells musty inside. Almost $7 for a cheeseburger kids meal. I can't believe they don't have other fast food like Mcdonalds or something in Bandera.
  • JJ
    Jen
    Oct 26, 2025
    5.0
    I dont know who the cook was today but the food was amazing we will definitely be going back

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen in Bandera offer?

Dairy Queen in Bandera offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen located in Bandera, TX?

It is located at 421 Texas 16, Bandera, TX 78003.