Customers frequently reported extremely long wait times at the drive-thru, often exceeding 20-30 minutes, leading to frustration.
Food Quality
While some customers praised the food as hot and well-prepared, others experienced issues with cold or poorly made items, including raw chicken and incorrect orders.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables, floors, and unsanitary conditions.
Staff Performance
Customer service experiences varied, with some praising friendly staff and others noting rudeness or lack of training among employees.
Management Issues
Several reviews indicated a need for better management and staffing, with complaints about understaffing and poor handling of customer complaints.
NI
no one important
4 days ago
1.0
Been waiting for the last 20 minutes in the drive thru window.
DW
Dani Webb
Jan 2, 2026
5.0
Great under the new manager. Food always right and fresh, service is fast and friendly!
MB
Mark Brosius
Dec 12, 2025
4.0
It's Dairy Queen, what else do you need to know...
GL
Greg Lemmon
Dec 7, 2025
3.0
Was setting looking at my meal setting in service window for 15 min then ending up not real hot so this time was not good meal
EG
Eduardo Gomez
Nov 30, 2025
1.0
Was here Friday, Nov 21st 2025. It took 35 minutes to get through drive-through, which seemed quite a bit excessive for an order for two people. It seems they are severely understaffed.