Brand Certified
Wingstop
3.9(409 reviews)
Certified by Wingstop ā¢ Mar 01, 2026
Business Details
12350 Lake June Road, Balch Springs, TX
75180, United States
Certified by Wingstop ā¢ Mar 01, 2026
(469) 946-6700
Certified by Wingstop ā¢ Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop ā¢ Mar 01, 2026
About
Certified by Wingstop ā¢ Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Balch Springs Lake June Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop ā¢ Mar 01, 2026
Hours
Certified by Wingstop ā¢ Mar 01, 2026
Reviews
3.9
409 reviews
5 stars
292
4 stars4
3 stars5
2 stars2
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting employees like Loraine and Miranda for their exceptional service.
Food Quality
The food was frequently described as fresh, hot, and delicious, with many customers expressing satisfaction with their meals.
Cleanliness
The restaurant maintained a clean environment, which was noted positively by numerous reviewers.
Speed of Service
Many customers appreciated the quick service and timely preparation of their orders.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding order accuracy and management's response to issues.
- BRBella R3 days ago5.0Food was ready fast, fresh, and hot. The cashier was helpful when I couldnāt decide on flavors. The managers were able to answer any questions I had. The whole team was super nice and friendly. Would definitely be coming back here more and recommending to family and friends.
- MMMedford Medford3 days ago1.0On February the 12th I visited the store I placed the specific order and when I got home and looked at the order it was in my order they had given me someone else's order they claimed they were going to replace it when I came back for my next order well I came in today receiving hand person I spoke to you can see my credit card charge and I have a picture of what they actually gave me they would not honor what they told me they would do I'm a customer who orders here weekly I will never come back to this store management is absolutely rude
- LOleo ortegaFeb 25, 20265.0The customer service was excellent. Lorraine gave exceptional customer service, outstanding. She was very attentive and made sure they got my food right; it was scrumptious. I have had bad experiences in the past, but this time at this specific location, they were fresh, and the fries were extra seasoned and well done, like I asked, not soggy at all. Lorraine was very kind and is a great worker. I hope to come back and receive the same service from this Time or better because they made my day.
- MAMarylin AguayoFeb 24, 20265.05 stars for this Wingstop! I ordered ahead and my food was ready exactly when the app said it would be. The wings were piping hot and perfectly sauced-not soggy at all. It's rare to find a location this consistent, so huge props to the team working the kitchen tonight! Also shout out to this one worker that helped me a lot her name is Loraine she helped so much and a lovely personš„°
- JOJosselyne OrtegaFeb 21, 20265.0Hello, I came in last week to this location for the first time, and I loved it, the service, the wait, and the atmosphere. The staff was fast and kind. Everything was so clean, and the atmosphere was refreshing. The cashier named Loraine was patient and helpful with my long order. With this experince i will definitely come back this week.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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