Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
2,140 reviews
5 stars
926
4 stars
389
3 stars
197
2 stars
132
1 star
496
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.
Food Quality
There were numerous complaints about food being served cold, undercooked, or incorrect, leading to dissatisfaction.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others reported dirty conditions and unpleasant odors.
Customer Service
Service quality varied significantly; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.
Management Issues
Several reviews indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
- GLGod LoverNov 16, 20251.0The food is so Good in here but the workers should be paying attention on the orders they are giving since we are paying to get the food that we want not what the workers want to be giving.I got all orders wrong plus they missed a burger (which they are not a dollar )on the last time I went there.Managers please do your Job and check on what the workers are doing otherwise poor restaurant.
- RHrachel hollyNov 13, 20255.0“Wow! There is a beautiful young woman who works at the front counter — I believe her name is Ralissa. She has excellent customer service, is very polite, and incredibly understanding. She’s truly kind and clearly loves her job. She even went around the lobby checking on customers, asking how everything was going. She offered to refill our drinks and made sure we had everything we needed. We need more employees like her. She truly made my day today; I haven’t received service that great in a long time.”
- JAJovan AlexanderNov 8, 20251.0This whataburger is not friendly service is itrash messed up an order then didn't want to fix it
- HJHosea Fain Jr.Nov 2, 20253.0Long wait time food was just sitting somewhere and I waited over 30 minutes and everyone was getting their food so I asked where is my food i was here before everyone. Oh here it is. I don't want it its cold. It sits under the heater. I just took it and left. Pissed off terrible service.
- ATA TravelerOct 20, 20251.0I came in tonight for an Uber delivery order and decided I would order myself some fries as well. Came in to no greeting, since no one was at the counter. Waited about three minutes before a frustrated woman came out and barked that she'd be with me when she could. Proceeded to stand with her back to me while on her phone. Waited another five minutes before she rudely asked me what I wanted. If I wasn't actually hungry right now, I would have just not ordered because she made me feel like I was a hindrance to her and the entire experience was very uncomfortable. I didn't want to make her mad, even though I was simply trying to place an order. Once I finished with my order, she said "That's it? 🙄" in an annoyed manner and gestured toward the card reader and began to walk away again. I asked for my total and she yanked at the reader and said "it says it there, don't it?" Vanea T, (what it says on my reciept) I understand that y'all were understaffed tonight and I was not tripping about a wait at all. Please have a blessed week and remember not to project your frustrations onto guests. I appreciate you for serving me, god bless you and the boys on your night crew.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Balch Springs, TX?
Whataburger in Balch Springs is open 24/7 every day, Monday through Sunday.
Does Whataburger in Balch Springs offer delivery services?
Yes, this Whataburger location offers delivery service.
Is there seating available at the Whataburger on Lake June Rd?
Yes, the Whataburger location has seating available for customers who wish to dine in.
Does Whataburger provide vegetarian options on their menu?
Yes, Whataburger serves vegetarian options.
Is the Whataburger location wheelchair accessible?
Yes, this Whataburger has wheelchair accessible entrance, parking, seating, and restroom facilities.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. Cash payments are not required.
Are pets allowed inside or outside Whataburger?
Dogs are not allowed inside the restaurant but are allowed outside at Whataburger.
Can customers order their meal online for pickup or delivery at this Whataburger?
Yes, customers can order online for pickup or delivery via the Whataburger menu URL specific to this location.
What nearby fast food restaurants can customers visit around Whataburger at 12100 Lake June Rd?
Nearby fast food options include Pollo Regio, Taco Casa, Panda Express, and DoubleDave's Pizza Works, giving customers a variety of cuisines to try before or after visiting Whataburger.
Are there useful services near Whataburger like car maintenance or banking?
Yes, near Whataburger you can find Discount Tire for automotive needs, Sierra Express Carwash, as well as Bank of America and its ATM for banking services.
Where can customers find mobile and telecommunications stores near Whataburger?
Customers can visit the T-Mobile Store, Sprint Store, Cricket Wireless, and AT&T Store, all located close to Whataburger in Balch Springs.