Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12002 Elam Road in Balch Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported poor customer service experiences, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
Mixed reviews on food quality, with some customers receiving stale or improperly prepared items.
Kiosk Ordering
Customers expressed dissatisfaction with the mandatory kiosk ordering system, finding it inconvenient.
Drive-Thru Efficiency
The drive-thru service was noted as fast and friendly, with some customers preferring it over in-store ordering.
KB
Karan Bedi
Sep 30, 2025
1.0
They don’t let you order in the front unless you’re ordering through the app or use self service so it’s easier to just go through drive-through instead of giving Taco Bell your personal information and they make it harder and harder Denise who was supposed to be taking front was doing drive-through and the person who was supposed to do drive-through was telling me that they cannot take orders at the front even though they have machine which I feel like she refuse to do because they can please don’t hire people in customer service cannot provide customer service for the hours they are getting paid systems are made to make things faster and a human brain made that and on top of that the food that they gave me I feel like has fungus and I asked for nacho fries and the fries they gave me have multiple fungus if anything happens to me I’m a come after them or if I died hopefully these aren’t my last words😭
GG
GRUMPY
Sep 27, 2025
1.0
Service is way different and it might be more modernized but takes longer ordering thru the touch screen
What are the regular operating hours for Taco Bell at 12002 Elam Road, Balch Springs?
Taco Bell is open daily from 8:00 AM to 3:30 AM, with extended hours until 4:00 AM on Fridays and Saturdays.
Does Taco Bell at this location offer a drive-through service?
Yes, the drive-through is available during all operating hours, from 8:00 AM to 3:30 AM on most days, and until 4:00 AM on Fridays and Saturdays.
Can I order Taco Bell food online for pickup or delivery at this location?
Yes, you can order ahead online or through the mobile app for either pickup at the restaurant or delivery service.
What payment options does Taco Bell at 12002 Elam Road accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for your convenience.
Does this Taco Bell serve breakfast, vegetarian options, and late-night food?
Yes, this location serves breakfast, vegetarian options, and is open late for dinner and beyond.
Is there seating available at this Taco Bell, and is it family-friendly?
Yes, seating is available on site, and the restaurant welcomes families and children.
What popular brands and drink options are available at this Taco Bell?
Popular brands include Starburst, Airheads, Mountain Dew, Pepsi, Sierra Mist, Dr Pepper, Lipton, Brisk, and the menu features Cinnabon treats.
Which nearby places might I want to visit before or after dining at this Taco Bell?
You can visit nearby places like Home Depot for shopping, or the Elam Road Retail Center for additional stores and conveniences.
Are there convenient gas stations close to this Taco Bell for those driving?
Yes, Shell and Elam Kwik Kar gas stations are nearby, which is helpful if you need fuel before or after your meal.
What other dining options are available near Taco Bell at 12002 Elam Road?
Nearby dining includes Burger King and McDonald's for fast food, Shang Yan Chinese Express and Wingstreet for different cuisines, and Golden Chick and Pizza Hut for chicken and pizza options.