Taco Bell

3.7
1150 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12002 Elam Road in Balch Springs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12002 Elam Road, Balch Springs, TX
75180, United States

Hours

Reviews

3.7
1,150 reviews
5 stars
489
4 stars
254
3 stars
189
2 stars
61
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Mixed reviews on food quality, with some customers receiving stale or improperly prepared items.

Kiosk Ordering

Customers expressed dissatisfaction with the mandatory kiosk ordering system, finding it inconvenient.

Drive-Thru Efficiency

The drive-thru service was noted as fast and friendly, with some customers preferring it over in-store ordering.
  • KB
    Karan Bedi
    Sep 30, 2025
    1.0
    They don’t let you order in the front unless you’re ordering through the app or use self service so it’s easier to just go through drive-through instead of giving Taco Bell your personal information and they make it harder and harder Denise who was supposed to be taking front was doing drive-through and the person who was supposed to do drive-through was telling me that they cannot take orders at the front even though they have machine which I feel like she refuse to do because they can please don’t hire people in customer service cannot provide customer service for the hours they are getting paid systems are made to make things faster and a human brain made that and on top of that the food that they gave me I feel like has fungus and I asked for nacho fries and the fries they gave me have multiple fungus if anything happens to me I’m a come after them or if I died hopefully these aren’t my last words😭
  • GG
    GRUMPY
    Sep 27, 2025
    1.0
    Service is way different and it might be more modernized but takes longer ordering thru the touch screen
  • CR
    Chris Roark
    Sep 24, 2025
    1.0
    Waste of money
  • MM
    Michelle Mcclure
    Sep 14, 2025
    5.0
    Who doesn't love tacos
  • CD
    Christopher Domínguez
    Sep 5, 2025
    5.0
    Voy seguido 🤩

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 12002 Elam Road, Balch Springs?

Taco Bell is open daily from 8:00 AM to 3:30 AM, with extended hours until 4:00 AM on Fridays and Saturdays.

Does Taco Bell at this location offer a drive-through service?

Yes, the drive-through is available during all operating hours, from 8:00 AM to 3:30 AM on most days, and until 4:00 AM on Fridays and Saturdays.