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Sonic Drive-In

3.8
(990 reviews)

Business Details

3628 Shepherd Lane, Balch Springs, TX
75180, United States
(972) 919-0660

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Balch Springs, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3628 Shepherd Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
3628 Shepherd Lane, Balch Springs, TX
75180, United States

Hours

Reviews

3.8
990 reviews
5 stars
465
4 stars
186
3 stars
141
2 stars
68
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and fast service from staff, particularly highlighting Devon and Moriah.

Food Quality

Mixed reviews on food quality; while some enjoyed the shakes and burgers, others reported issues with moldy drinks and incorrect orders.

App Issues

Several customers experienced problems with the ordering app being down, leading to frustration.

Atmosphere

The location was noted for its peaceful environment, contributing to a positive dining experience.
  • MR
    Mariah Ramírez
    Jan 31, 2026
    5.0
    Very fast
  • AD
    Aurora Delgado
    Jan 4, 2026
    5.0
    Las malteadas están buenas
  • EM
    Elizabeth Macias
    Nov 19, 2025
    1.0
    Las cebollas bien quemadas .
  • MP
    Matt Powell
    Nov 8, 2025
    1.0
    For some reason their app is always down when I try to order. Its like they dont want my money or business. If thats the case change yalls hours.
  • JJ
    Jonathan Juarez
    Nov 1, 2025
    1.0
    They gave me a rotten drink with mold at the bottom. I ordered the cheesecake shake and at first everything looked normal but once the straw reached the bottom I got a taste of what can only be described as "moldy cheese". I pour the drink out and see green liquid at the bottom. My guess is that they don't bother remaking their shakes in the morning and use whatever they have left without inspection. This is unacceptable and disgusting, this location needs to do better.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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