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Sonic Drive-In

3.1
(536 reviews)

Business Details

4295 Beltline Road, Balch Springs, TX
75181, United States
(972) 286-1013

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Balch Springs, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4295 Beltline Road for the ultimate SONIC experience!

Location

Sonic Drive-In
4295 Beltline Road, Balch Springs, TX
75181, United States

Hours

Reviews

3.1
536 reviews
5 stars
183
4 stars
76
3 stars
53
2 stars
33
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent mistakes with orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or incorrect items.

Cleanliness

Several customers expressed concerns about unsanitary conditions and lack of proper hygiene practices among staff.

Operational Hours

Customers frequently noted discrepancies in operating hours, with reports of the location closing early or being unexpectedly closed.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and mentioned positive experiences with food and service.
  • GD
    GLADYS DENISE
    Feb 7, 2026
    4.0
    I been going this sonic for years and everytime I go they been nice. Its been clean and the food quality its pretty good to eat. But they close early at 9pm.I do recommend.
  • RR
    Robert Ray
    Feb 6, 2026
    1.0
    Took over 30 minutes in line to get two drinks and two fries this is crazy.
  • HP
    Hugo Patino
    Feb 5, 2026
    2.0
    They didn’t cook the food right and made my son throw up
  • HJ
    heather jones
    Jan 3, 2026
    2.0
    Ordered a cheeseburger - Food was sloppy, was barely warm, and barely had any toppings.
  • C_
    CMT _
    Nov 14, 2025
    1.0
    I went to this sonic this morning and sat in the drive through for 20 mins and when I finally got to the window they charged me for someone else’s food and gave me their drink when I told her that’s not what I ordered she took the drink back and sat it on the side then made me another drink then told me pull up and wait another 10 mins when I checked my daughter’s bag she had tots instead of fries that I ordered, I went in the store and she told me I had to wait another 2,5 minutes for fries, so now my daughter is late for school and I asked her will they offer me something for this inconvenience and she said just the fries she’s making, horrible customer service, her name is Stephanie and she seem to not care one bit when I told her I was going to do a review on her service also my kid was late for school because of this

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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