Customer Service
Numerous reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and unprofessional behavior from staff.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned food quality issues, such as cold or overcooked items, and unsanitary conditions.
Management Issues
There were consistent mentions of poor management and staffing problems, leading to disorganization and lack of accountability.