Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,297 reviews
5 stars
997
4 stars
432
3 stars
338
2 stars
156
1 star
374
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being old, cold, or improperly prepared, while some praised the freshness of the food.
Service Speed
Customers frequently mentioned slow service, especially during busy hours, with long wait times in both drive-thru and in-store.
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and poor attitude.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with special requests not being fulfilled.
Cleanliness
Some customers noted the cleanliness of the location, particularly the restrooms, while others experienced unsanitary conditions.
- GGGrove GroupNov 10, 20252.0This place is understaffed. Expect long lines and wrong orders
- BGB GomezNov 8, 20251.0Very bad customer service
- LNLife of Bubbles and niiyOct 25, 20251.0Im tired honestly every time i come here my food taste old , i ask the cashier every time make it cooked to order so it can be fresh . But them fries taste like they were old and recooked in grease. The chick in my snack wrap be old n cold . Like whats good frl im never rude or anything like the food need to be cooked right if im paying
- RSRegina Smith-BradleyOct 23, 20255.0I like the Mickey D's in mesquite because their food is always fresh and good.
- OSOscar SustaitOct 10, 20251.0I found paper left over from the patty in my burger and my fries weren’t made all the way and I’m pretty sure the soft serve that I ate or you can say tasted cause I threw my whole meal away wasn’t good either. Was gonna go back to the store for a refund but it was already way too far from where I stay
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours every day except on Friday when it operates from 05:30 to 04:00.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service available 24 hours daily, with Friday hours from 05:30 to 04:00.
What delivery options are available at this McDonald's?
You can order curbside pickup, delivery, same-day delivery, and no-contact delivery from this McDonald's.
How can I order McDonald's for delivery online?
You can order delivery online through their official delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3535 Glenshire Drive, Balch Springs, TX, 75180, USA.
Is WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's.
What nearby restaurants can I visit in Balch Springs besides McDonald's?
Nearby restaurants include Burger King, Grandy's, Taco Bell, Shang Yan Chinese Express, Rivieras Comida Tex Mex, Captain D's, and Que Buen Taco, offering a variety of dining options.
Are there any convenient stores or gas stations near this McDonald's?
Yes, a Shell gas station with a convenience store and car wash is located nearby, as well as Super 7 Beverage, a convenience and liquor store.
What shopping or home improvement stores are near this McDonald's?
The Home Depot and Elam Road Retail Center are nearby, offering home improvement supplies and shopping options for customers visiting McDonald's.