Brand Certified
McDonald's
3.7(2331 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3535 Glenshire Drive, Balch Springs, TX
75180, United States
Certified by McDonald's • Mar 01, 2026
(972) 286-9056
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
2,331 reviews
5 stars
1,010
4 stars
439
3 stars
339
2 stars
158
1 star
385
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are reported as rude and unhelpful.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as cold meals, incorrect orders, and old or poorly cooked items.
Cleanliness
The restaurant is noted for its cleanliness, with several reviews highlighting the well-maintained environment.
Speed of Service
Customers frequently complained about slow service, particularly during busy times, leading to long wait times for orders.
- EWErika Williams3 days ago1.0Are you kidding, you don’t even look at or talk to a customer and this is how you bag their stuff, fries tossed upside down? Disrespectful
- NLnastassia ligonFeb 17, 20265.0I give this place a 5 star all because of crystal. My husband and I see her almost every morning and she always has a smile on her face and she’s always working which is not the easiest thing to do especially in the service industry this lady definitely needs a raise
- JSJuan SantosFeb 17, 20261.0Las dos sen̈oras q estan en la man̈ana no son nada amables le avientan a uno la comida y ni saludan
- KKKaustiflatFeb 8, 20261.0Slow dude on the drive throw doesnt know how to spell mayo or something, missed half my fries, food cold, i would eat bird poop before coming back here
- AAAaron AcevedoJan 4, 20261.0There’s lane 1 and 2 not lane 111111 then 2 then 111 then 2
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours every day except on Friday when it operates from 05:30 to 04:00.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service available 24 hours daily, with Friday hours from 05:30 to 04:00.
What delivery options are available at this McDonald's?
You can order curbside pickup, delivery, same-day delivery, and no-contact delivery from this McDonald's.
How can I order McDonald's for delivery online?
You can order delivery online through their official delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3535 Glenshire Drive, Balch Springs, TX, 75180, USA.
Is WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's.
What nearby restaurants can I visit in Balch Springs besides McDonald's?
Nearby restaurants include Burger King, Grandy's, Taco Bell, Shang Yan Chinese Express, Rivieras Comida Tex Mex, Captain D's, and Que Buen Taco, offering a variety of dining options.
Are there any convenient stores or gas stations near this McDonald's?
Yes, a Shell gas station with a convenience store and car wash is located nearby, as well as Super 7 Beverage, a convenience and liquor store.
What shopping or home improvement stores are near this McDonald's?
The Home Depot and Elam Road Retail Center are nearby, offering home improvement supplies and shopping options for customers visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website