Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, even for simple requests.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers feeling ignored or disrespected.
Food Quality
Several customers expressed dissatisfaction with the food, describing it as cold, poorly prepared, or not meeting expectations.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and noted enjoyable food items like shakes and burgers.