Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported long wait times, especially for mobile orders, leading to frustration.
Customer Service
While some reviews praised the friendliness of the staff, others highlighted instances of rudeness and poor customer interactions.
Drink Quality
Customers enjoyed the coffee and drink options, but there were complaints about inconsistency in drink preparation.
Staff Performance
Feedback indicated a mix of excellent service from some employees and poor performance from others, suggesting a need for better training.
Overall Experience
Despite some negative experiences, many customers expressed a strong loyalty to the brand and appreciation for the positive atmosphere.
RS
Rachel Salazar
Nov 1, 2025
1.0
Waiting 30 minutes for window pickup, I had ordered 6 drinks and people that that smaller orders were put before me which just prolonged my wait time.
CC
Caleb
Oct 19, 2025
1.0
I had a mobile order and two of the drinks were very similar and got mixed up so I went back to the window to see if they could add extra sweet to one of them to tell them apart. As I walked up she yells what at me infront of everyone. very rude. then she continued to say whatever to me after I told her the situation. it was a girl with long blonde braids in her hair she was very rude for no reason. yall need to check who you’re hiring.
BD
Brad Denham
Oct 16, 2025
5.0
If you're low on your daily sugar and caffeine, this is the place to get a good spike
TH
Team Hols
Oct 13, 2025
2.0
Love the coffee. This location is maddening. Its SO SLOW. Ordering on the app is a complete Joke. You order ahead and you still wait 10-20 mins in the drive thru. You walk up to the window to pick up an app order and you STILL wait for 10 mins. What's the point of ordering ahead anyway?? This Azle location is very slow and unfortunately I will probably have to find another coffee shop. Waiting 20 mins for coffee when you order ahead is just.....pointless. Get it together, Dutch Bros.
TR
Tiffaney Richardson
Oct 9, 2025
2.0
I ordered online and went in the outside lane . Order time was 7:02. The person taking orders looked at me and then went to the truck that just pulled up. The Dutch Bros in Hudson Oaks will bring online orders out that’s why you go to outside lane.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 164 Industrial Ave, Azle, TX?
Dutch Bros Coffee at 164 Industrial Ave is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros Coffee?
You can receive a free drink on your birthday by downloading the Dutch Bros app and claiming your birthday reward. If you don’t have the app, just let your broista know!
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop if you want to pay by personal check.
Does Dutch Bros Coffee deliver or offer curbside pickup?
Dutch Bros does not offer delivery but does provide curbside pickup at this location for your convenience.
Can kids get drinks at Dutch Bros Coffee? What options do you have for them?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Is there a drive-thru available at Dutch Bros Coffee on Industrial Ave?
Yes, this Dutch Bros location has a drive-thru to make getting your coffee quick and easy.
What nearby food options are available around Dutch Bros Coffee on Industrial Ave?
Nearby you can find several food options including Dairy Queen for ice cream and fast food, Jack in the Box for tacos and burgers, Wing Street for barbecue and fast food, Pizza Hut for pizza, and Whataburger for classic burgers and fast food.
What nearby stores and services can I visit near Dutch Bros Coffee?
Near Dutch Bros Coffee, you can visit several stores and services including Azle Western Wear for clothing, Western Union for money transfer, Neighborhood Autos Azle for car dealership services, and Azle LaserWash Car Wash for vehicle cleaning.
Are there any nearby health care facilities close to Dutch Bros Coffee in Azle?
Yes, there are multiple health care options nearby including Azle Vision Source optometry clinic, Northwest Physical Therapy, Azle Surgical Care center, HealthFirst-Azle Family Practice, and dental services such as Lustig & Young Orthodontics and Dr. Joseph McCreary Family Dentistry.