Arby's

3.7
898 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
201 N. Stewart St., Azle, TX
76020, United States

Hours

Reviews

3.7
898 reviews
5 stars
345
4 stars
219
3 stars
161
2 stars
52
1 star
121

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or lacking in flavor.

Service Issues

Several reviews highlighted poor service, including wrong orders, long wait times, and unhelpful staff.

Stock Availability

Frequent complaints about being out of stock on popular items and issues with the app for ordering.

Customer Experience

Mixed experiences with staff friendliness, with some praising the service while others reported rudeness.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • VD
    Varnessa Dorsey
    Jan 2, 2026
    2.0
    The Italian beef sandwich with the dipping sauce was a total disappointment. To charge almost $12 for a sandwich, it should deliver some amazing flavor.
  • FA
    Faith Adams
    Dec 23, 2025
    5.0
    Rebecca was amazing. She was super nice in the drive thru comm. When we pulled up to the window to be greeted she was a ray of sunshine. She counted everything in the mobile order and made sure everything was in its place. Thank you, Rebecca!
  • CW
    Christina Wallace
    Dec 16, 2025
    1.0
    You call this a chicken wrap???
  • CB
    Cameron Bowman
    Nov 14, 2025
    1.0
    Gave out wrong order then said sorry your not getting your food
  • FM
    First Minister
    Nov 6, 2025
    1.0
    Out of coke, dr pepper, steak nuggets and mozz sticks. Had a coupon i was going to use but thats out the window now as half of it is not in stock. Stood at the counter for what felt like 20 mins (was probably actually 10 minutes). Drive thru was handled as normal, which really felt frustrating. Need more workers, to not screw up the truck day so you actually have the product, and also to make the app to where i can actually use it (cash not an option so I'm excluded). How will you be fixing these issues?