Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 6405 S IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
They did not pack my sandwich properly. As I was carrying my order, my sandwich's fell of the bag that was wet and not strong enough. My food got dirty and high I can't take to my kids to eat. I asked them to take care of my order. Their reaction was not appropriate. They argued if this happens another time they will not redo my order. I told them if they do their job correctly of course it will not happen. They were rude and not professional. They do not have a name tag and refused to give me their names or their manager name. When I insisted one of them gave me her name :
Janine, specially this lady “Janine” so rude and unprofessional she needs to learn how to treat customers,the other one ignored me and left. This is a bad reputation for subway. How can employees not have a name tag nor willing to share their name with the customer.
I have been a customer for several years. And it is not the first time that happens. It is really bad for the business.
Plz don’t go to this place 6405 S IH 35, Austin, TX
AG
amy govea
5 days ago
1.0
worse experience i’ve ever had at subway thanks to the manager on shift she doesn’t know how to talk be respectful or be professional she has no business being a manager or in a work environment at all with her attitude and ugly gestures
RR
rebecca renee
5 days ago
1.0
the manager is the most unprofessional person working there and it doesn’t help that there’s barely any knowledge of english in the entire establishment. The manager herself can’t communicate with customers
YY
Yaron.007
Mar 24, 2026
1.0
This place really needs to get rid of the disgusting disgruntled employees. I watched 2 people walk out, she barely speaks English if at all, and so she need everything demonstrated and repeated to her and she does it all begrudgingly. The other staff are decent, but you'll make fewer tips and have fewer folks come back with people like this.
JH
James Hammonds
Mar 20, 2026
4.0
The food is always good, the service was very good. Subway has began using kiosk to order which is a step down in my opinion. This trip the staff stepped up and offered to take my order the old fashion way which I appreciate Get rid of those kiosk.
This Subway is located at 6405 S IH 35, Suite 130, in the South Brook Town Center, Austin, TX 78744.
What are the opening hours of Subway at South Brook Town Center?
Subway at South Brook Town Center is open daily from 9:00 AM to 11:00 PM.
What meal services does this Subway restaurant offer?
They serve breakfast, lunch, and dinner.
What types of pickup and delivery services are available at this Subway?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside at the Subway in South Brook Town Center?
Yes, this Subway location serves dine-in customers.
Does this Subway location provide catering services?
No, this Subway location does not offer catering services.
How can I order food from this Subway restaurant online?
You can order online through their menu page at https://subway.com/en-us/restaurant/13962-0/menu/
What nearby shopping centers are close to this Subway?
Subway is located near South Brook Town Center, a shopping center where you can explore various stores before or after your meal.
Are there any fitness centers near this Subway location?
Yes, Planet Fitness gym is nearby, allowing customers to include a workout session before or after enjoying a meal at Subway.
Which grocery stores are close to the Subway at South Brook Town Center?
La Hacienda Market, a grocery store and Mexican restaurant, is near this Subway location, which is convenient for customers shopping for groceries or grabbing a meal.
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