Hopdoddy's roots are in Austin, and has long time been a local favorite. Thrillest and Austin Food Magazine, among others, have named Hopdoddy Burger Bar as one of the best spots serving burgers in Austin for multiple years. Our East Austin location is one of our newest, as we continue to expand our service throughout our favorite city. Our burger bars embody the classic Austin vibe: cutting edge, friendly to all, and keeping it weird. And no other area of the city represents this more than East Austin, with its Instagram-worthy murals, eclectic shops, long-standing music venues, and local restaurants.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.