Business Details
About
Japanese Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,019 reviews
5 stars
629
4 stars
212
3 stars
94
2 stars
43
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising the freshness and flavor, while others reported issues like undercooked items and unexpected ingredients.
Service Issues
Several customers experienced problems with order accuracy and management responsiveness, leading to dissatisfaction with customer service.
Atmosphere
The restaurant has a cozy and friendly atmosphere, but some customers noted a decline in personal interaction due to recent changes in ordering processes.
Value for Money
Customers appreciate the reasonable prices and portion sizes, although some felt that recent changes have led to smaller portions or hidden charges.
- GGGDec 12, 20255.0A lot of restaurants that have been around as long as Zen start to just phone it in. Not Zen! Still great healthy food, great service, and great value!!
- MRMatt RussoDec 8, 20253.0The order-taking kiosk sneaks in a 1.5% “culinary charge” and suggests an additional 18% tip for a lower level of service than what Chick-Fil-A provides. Set your prices how you want, but be transparent about it and don’t expect waitstaff tips without a waitstaff.
- CFCat FNov 21, 20254.0Good food, quickly served. Walk up to order, food brought to table. Strip mall setting. Bathroom smelled swampy
- STShyanna TuckerNov 19, 20251.0Ordered through ubereats and the gyozas were raw! Super disappointed and didn’t want to eat anything after discovering that.
- MMMarsNov 8, 20255.0Stopped here for lunch and it's so nice! They have a station where you can input your order on a screen so it's introvert friendly, but the staff still welcomes you in and they're very polite and ready to help! The food itself came out quickly, it looked really good, and the portion size was perfect! Overall a very nice dining experience, I'd come in if I was in the area again :)