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Wingstop

3.6
(507 reviews)

Business Details

5400 North IH 35, Austin, TX
78723, United States
(512) 326-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin N IH 35 - Capital Plaza. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5400 North IH 35, Austin, TX
78723, United States

Hours

Reviews

3.6
507 reviews
5 stars
264
4 stars
58
3 stars
39
2 stars
26
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot wings, while others received burnt or improperly cooked items.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff, with some positive mentions of friendly employees.

Cleanliness

Several reviews praised the cleanliness of the location, although some noted issues with food handling.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect food preparation.
  • J2
    Juan 24
    Feb 14, 2026
    1.0
    Ya van dos ocasiones que pido en salsa búfalo y tiene más aceite que nada 🤢👎🏻
  • AH
    Andrea Hernández
    Feb 11, 2026
    1.0
    Acabo de pedir una orden por la aplicación de Uber me mandaron la orden incorrecta no contestan teléfonos no revisan las órdenes antes de mandarlas ?
  • BO
    Brianna Ornelas
    Feb 8, 2026
    1.0
    My friends and I ordered ahead of time for the Super Bowl and were told we'd likely have to wait an additional 1.5 to 2 hours AFTER our designated pick-up time. While we understand this was going to be a lot of people, the manager should've anticipated this as well. I cannot comprehend why the manager didn't start preparing sooner or just stop taking orders. I'd rather they tell us they have reached the max of ordering ahead rather than waste our time. I do truly want to commend the workers who were preparing the food, though. They were working non-stop, and I do feel bad that they were put in this position. However, the Super Bowl is something that occurs annually and therefore should be prepared for correctly by the manager. I am very disappointed in this service.
  • LC
    Lessie Chester
    Jan 31, 2026
    1.0
    I will not be returning to any WingStop location. I told the lady who took my order that I wanted my wings lightly seasoned, but they tasted like the entire container of seasoning was dumped on them. I couldn’t finish my meal. She tried to be overly nice as if I wouldn’t notice my order was botched. I mentioned the overly seasoned fries, which were barely fixed. I have given this place multiple chances and I’m done—I will not beg someone to do their job.
  • RA
    Rocio Arredondo
    Jan 21, 2026
    5.0
    La señorita alma fue súper amable y profesional La chica de lentes igual hacen buen equipo para atender a los clientes Volveré la comidas estuvo espectacular caliente y buen sabor mis alitas crispy como las ordené ❤️🐥🙂

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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