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Wingstop

3.4
(707 reviews)

Business Details

(512) 977-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin Parmer Lane. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1701 W Parmer Lane Suite 104, Austin, TX
78727, United States

Hours

Reviews

3.4
707 reviews
5 stars
273
4 stars
127
3 stars
77
2 stars
38
1 star
192

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including undercooked wings, cold fries, and incorrect orders.

Customer Service

Mixed feedback on customer service; some employees were praised for friendliness, while others were criticized for rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Wait Times

Long wait times for food were frequently mentioned, with many customers expressing dissatisfaction over delays.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, with some customers noting unsanitary conditions.
  • EO
    Eriberto Osorio
    5 days ago
    1.0
    Muy mala esperiencia, pedí una cosa y me dieron otra, explico pedí 15 alistas de pollo y me dieron 10 pedacito de pechuga, les dije que no le echaran picante y parece que le echaron a propósito, las tuve que tirar a la basura por el picante y porque no me bendieron lo que pedi
  • ND
    Natascha Dunn
    6 days ago
    1.0
    Still waiting on my refund from the Super Bowl, which was 2 weeks ago. The store was packed and they offered to cancel it. I had it cancelled, but have yet to receive my refund. I’ve called several times and still nothing.
  • JD
    John D'Angelo
    Feb 8, 2026
    1.0
    We have gotten takeout from here (or at least tried to) several times but this is the last time The ordering situation here is absolute chaos. And they seem to have no intention of improving Wingstops website gives you a ready time estimate but it has RARELY been accurate. On a good day i have had to wait 30 minutes after that time. At times its longer. They have no way of telling you if your order is ready and as a result the restaurant is frequently filled with confused customers and food delivery people waiting on orders. If you are ever able to get the food, it is good. But it’s not worth the headache
  • MD
    Mickey Coley David
    Feb 8, 2026
    1.0
    Something must be messed up with the system or the management here. Orders take way too long. As a DoorDash I’m now waiting over an hour…that’s pretty wild
  • MC
    Mhonique Curry
    Jan 25, 2026
    1.0
    My fiancé ordered us wings Friday evening on January 23rd around 5ish-5:30. Idk if they didn’t have customers all day due to the weather & had the wings sitting out all day but we ended up having food poisoning 2 hours after consuming the wings. Wingstop will never get a dime from us ever again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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