Wingstop

3.4
696 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin Parmer Lane. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1701 W Parmer Lane Suite 104, Austin, TX
78727, United States

Hours

Reviews

3.4
696 reviews
5 stars
269
4 stars
126
3 stars
77
2 stars
38
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling dismissed or treated poorly.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, others complained about poor quality, including cold or overcooked items, and inconsistent seasoning.

Cleanliness and Atmosphere

Several reviews mentioned a lack of cleanliness and a chaotic atmosphere, with loud music and disorganized service contributing to a negative experience.
  • AS
    Asia S
    5 days ago
    1.0
    This tomboy looking girl/women is so rude has an attitude for no reason she wear a hoodie and glasses maybe even a black face mask she rolled her eyes at me showed attitude over a question about drinks like even though it's her job to take orders. She kept being rude the whole time. she should be fired would never come to this location ever again.
  • NR
    Nikolas Rodriguez
    Dec 28, 2025
    1.0
    My fiancé and I just had a baby and she requested wingstop fries and ranch , two simple things. And so I DoorDashed to st David’s hospital and there were fried roaches in her fries. FRIED.ROACHES.
  • AT
    Aaron Thomason
    Dec 21, 2025
    1.0
    Disaster. Epic fail. My first time ordering here will definitely be my last. Ordered online with quote for 15-20 minutes. I waited an hour IN THE STORE! Chicken sandwich I had was terrible. Absolutely nothing special about the food. Ruined the movie night we had planned. Won't forget this experience. I would say do better but I hope they go out of business.
  • KN
    Kelly Nunley
    Dec 15, 2025
    1.0
    We order the 8 piece chicken wings parmesan and garlic with fries and a coke. The wings looked like chicken nuggets and we so hard!! The fries were hard and cold. We ordered a coke and dr. pepper and got coke and sprite. This was NOT a good dinner. Sad that a $40 dinner was that bad.
  • TP
    Tonya Pinkston
    Dec 1, 2025
    5.0
    I wasn't feeling well, I had been out all day and I needed something to eat. I got there barely hanging on, I could feel my blood sugar dropping really fast. I was getting light headed and confused. I should have never let it go like that. Anyway, the cashier asked me to sit down and she was so kind! She helped me to figure out what to order and fast. Also, I needed some juice quick, so the only thing we could come up with was the Orange HiC. Lol. It did the job, along with the enormous boneless wings and celery/carrots. I wish I hadn't forgotten her name. She was so wonderful. Thank God we were alone in the restaurant. There were tons of Door Dash drivers though coming in and out. Lol

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.