Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin - E Riverside Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.8
873 reviews
5 stars
434
4 stars
169
3 stars
89
2 stars
41
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy wings, underseasoned fries, and missing items from orders.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness.
Order Fulfillment
Customers frequently experienced issues with order accuracy and fulfillment times, often waiting longer than expected for their food.
- MSMaria Smithwick4 days ago1.0Ordered 5 combos, spent almost $100. Ordered online. So it didn’t send me a copy of the receipt, but that’s not the issue, issue is, it’s 5 combos, meaning it needs 5 different boxes,. Why was there 2 combos in each container?? I’m surprised y’all didn’t put the fries together!!! The prices y’all charge, I’m sure I paid for my containers with my combos!!! Then I called up to speak to the manager cause my food is incorrect and the lady decided she was gonna be wingstop receptionist for the manager when I clearly asked to speak to the manager!!!
- JRJon RamirezJan 3, 20261.0This establishment should be closed down.
- MMMartinez Rogers (Marty)Jan 3, 20265.0Stopped while in town with my family during lunch time , friendly staff . Ordered the 24pc family meal and food was out within 20 minutes with maybe 5 other orders on the board as well being made , can’t complain . They deserved a shout out for doing what they were hired to do on a Saturday afternoon !
- ZMZachary MillenderDec 28, 20255.0I barely want to write this review because I am scared to put people on to this place. They are LIGHTNING fast on delivery apps and pickups. The food is done so quickly I literally don’t understand it. Whatever is going on here is pretty impressive.
- DTdanie torresNov 6, 20251.0This place never gets anything right , order 20 piece wings , they told me 20m and when I got there they said another 20m and the place was really slow .
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Austin - E Riverside Dr offer?
Wingstop Austin - E Riverside Dr offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Austin - E Riverside Dr?
Wingstop Austin - E Riverside Dr is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and takeout services.
Does Wingstop Austin - E Riverside Dr offer delivery service?
Yes, they offer delivery service including same-day and no-contact delivery options.
Is there a drive-through option at Wingstop Austin - E Riverside Dr?
No, Wingstop Austin - E Riverside Dr does not have a drive-through service.
How can I place an order from Wingstop Austin - E Riverside Dr?
You can order online for carryout or delivery through their website or via the Wingstop app available on iOS and Android.
What payment methods are accepted at Wingstop Austin - E Riverside Dr?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Austin - E Riverside Dr located?
The restaurant is located at 2410 E Riverside Dr Ste A1, Austin, TX 78741, United States.
What nearby places can I visit around Wingstop Austin - E Riverside Dr?
Nearby, you can visit Today’s Style clothing store, Nails At Last beauty salon, and Joy East Chinese Restaurant for additional shopping, beauty services, and dining options.
Are there health and medical services near Wingstop Austin - E Riverside Dr?
Yes, the area includes clinics like Jeff Eugene Hagen MD and Austin Travis County Integral Care hospital for medical and health care services.
What entertainment or leisure spots are close to Wingstop Austin - E Riverside Dr?
Nearby you can find GAME Changer entertainment., a concert venue and event planning location, which is great for enjoying arts and entertainment activities before or after your meal.