Wingstop

3.5
599 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin - Research Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13450 Research Blvd, Ste. 238, Austin, TX
78750, United States

Hours

Reviews

3.5
599 reviews
5 stars
272
4 stars
88
3 stars
69
2 stars
27
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked wings, bland flavors, and inconsistent seasoning.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.

Customer Experience

While some customers praised individual staff members for their service, many expressed frustration with overall management and organization.
  • TV
    Tim VZ
    Dec 31, 2025
    2.0
    This location has gone down hill. The staff clearly do not like each other, and, honestly, after witnessing that, I should have turned around and left, but I was in the mood for Wingstop... and, unfortunately, I didn't really get it. The food was quite bland, which is unusual and I was just a bit saddened after this visit.
  • VD
    Venkata Dadi
    Dec 28, 2025
    1.0
    I ordered via uber eats and the wings weren’t cooked. They were oily and at the same time they weren’t cooked. I would not recommend this place. Of all they messed up the order too.
  • AF
    Adrian Fortanely
    Dec 22, 2025
    2.0
    Ordered boneless, extra ranch. Gave me Bone in, only one ranch.
  • TT
    tl2k2max
    Dec 13, 2025
    1.0
    I picked up wings to go and when I came home and put some on a plate, one of the wings was real black and off looking. I took a the skin off where it was black and the wing was rotten underneath. I don't know how you miss this when the wing was unsually black on the outside. Ended up throwing the whole order in the trash. Waste of my money and time.
  • EF
    Erika F
    Dec 8, 2025
    1.0
    I was thinking it looked cleaner and was like wow it improved but then I’m driving home and look in my bag and this is TINIEST serving of fries ever?! What the?! I feel robbed

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.