Location.com logo
Brand Certified

Wingstop

3.5
(605 reviews)

Business Details

(512) 331-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin - Research Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
13450 Research Blvd, Ste. 238, Austin, TX
78750, United States

Hours

Reviews

3.5
605 reviews
5 stars
274
4 stars
89
3 stars
69
2 stars
29
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, undercooked, and bland wings, as well as incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed satisfaction with their meals.
  • SS
    SN Saeed
    2 days ago
    1.0
    Ordered Wingstop delivery from their website, the driver ate my food. Had to drive to Wingstop to pick up my food that they had to remake. Didn't get a refund for paying delivery fee and tipping 20%. Employees were unable to help with refunding or figuring out who the driver was.
  • GC
    Good customer
    Feb 15, 2026
    2.0
    I’ve been to this Wingstop a lot, and their service and food are usually good, but tonight I think they rushed stuff too much, and my food was literally just raw.
  • EL
    Eric Lawrence
    Feb 8, 2026
    1.0
    Poorly managed. Consistently fails to deliver, whether it’s a slow day or a busy one where everyone knows that wings are gonna be the top of the menu.
  • JG
    Jack Glenn
    Feb 7, 2026
    2.0
    I ordered from this location tonight night and by the time I got home which was 7 minutes the food was already cold. That means they packaged up barely warm boneless wings with sauce and gave them to me. They also forgot my side sauce aka ranch and blue cheese. I will only go to pluckers up in cedar park from now on
  • MB
    Michael Burnett
    Feb 3, 2026
    5.0
    Love the chicken sandwich combo. It's probably the best buy around at lunchtime

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: