When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin - Research Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with food quality, including undercooked wings, bland flavors, and inconsistent seasoning.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Customer Experience
While some customers praised individual staff members for their service, many expressed frustration with overall management and organization.
TV
Tim VZ
Dec 31, 2025
2.0
This location has gone down hill. The staff clearly do not like each other, and, honestly, after witnessing that, I should have turned around and left, but I was in the mood for Wingstop... and, unfortunately, I didn't really get it. The food was quite bland, which is unusual and I was just a bit saddened after this visit.
VD
Venkata Dadi
Dec 28, 2025
1.0
I ordered via uber eats and the wings weren’t cooked. They were oily and at the same time they weren’t cooked. I would not recommend this place. Of all they messed up the order too.
AF
Adrian Fortanely
Dec 22, 2025
2.0
Ordered boneless, extra ranch. Gave me Bone in, only one ranch.
TT
tl2k2max
Dec 13, 2025
1.0
I picked up wings to go and when I came home and put some on a plate, one of the wings was real black and off looking. I took a the skin off where it was black and the wing was rotten underneath. I don't know how you miss this when the wing was unsually black on the outside. Ended up throwing the whole order in the trash. Waste of my money and time.
EF
Erika F
Dec 8, 2025
1.0
I was thinking it looked cleaner and was like wow it improved but then I’m driving home and look in my bag and this is TINIEST serving of fries ever?! What the?! I feel robbed
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Austin - Research Blvd?
Wingstop Austin - Research Blvd is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Austin - Research Blvd offer delivery services?
Yes, Wingstop Austin - Research Blvd offers delivery from 10:30 AM to 1:00 AM every day, including same-day and no-contact delivery options.
Can I order online for pickup or delivery at Wingstop Austin - Research Blvd?
Yes, you can order online for carryout or delivery through their official menu website or mobile apps.
What types of wings and flavors does Wingstop Austin - Research Blvd offer?
They provide classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the accepted payment options at Wingstop Austin - Research Blvd?
Wingstop accepts American Express, Discover, MasterCard, and Visa cards for payment.
Where is Wingstop Austin - Research Blvd located?
Wingstop is located at 13450 Research Blvd, Ste. 238, Austin, TX 78750, United States.
Does Wingstop Austin - Research Blvd have a drive-through service?
No, the drive-through service is currently closed every day at this location.
Is there a Starbucks near Wingstop on Research Blvd?
Yes, Starbucks is nearby, making it convenient to grab coffee before or after enjoying wings at Wingstop.
What other dining options are near Wingstop Austin - Research Blvd?
Nearby dining includes Which Wich sandwich shop, Tinos Greek Cafe, The Turmeric Land Indian and Pakistani restaurant, Burger King, Xing Long Chinese Cuisine, Reale's Italian Cafe, and La Tapatia Tex-Mex restaurant.
Are there fitness or recreational facilities near Wingstop Austin - Research Blvd?
Yes, nearby facilities include AstroKids Gym, Retro Fitness gym, Shirley McPhail School of Dance, and Palacios ATA Martial Arts for a range of active life and arts entertainment options.