Wingstop

2.5
205 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin Guadalupe St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2316 Guadalupe St, Austin, TX
78705, United States

Hours

Reviews

2.5
205 reviews
5 stars
55
4 stars
17
3 stars
13
2 stars
19
1 star
101

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including strong odors and dirty dining areas.

Service Issues

Frequent complaints about long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many reviews highlighted poor food quality, including undercooked or overcooked items and missing components in orders.

Staff Performance

While some staff members received praise for their friendliness and service, others were criticized for being unprofessional and inattentive.
  • LG
    Lian Gamero
    3 days ago
    1.0
    Que mala forma de tratar a las personas en este wingstop siempre vengo a comer alitas y casualidad pasé por este de la Guadalupe nunca había venido aquí y no me quedan más ganas pésimo servicio solo por querer mis alitas más crujientes les pedí que las cocinara un poco mas el que las fríe las tiro con rabia una por una yo me doy cuenta y les digo que ya no las quiero por que obviamente estoy comprando a nadie le va gustar esa clase de atención deberían hacer una junta y darle una charla de cómo tratar a los clientes si tienen cámara dentro de la cocina el gerente debe de darse cuenta en la manera que las tiro que desagradable me vine a otro donde si saben atender a los clientes y lo peor es que leo los comentarios y todos son malos comentarios Dios santo!!
  • JM
    Jimmy Mavarez
    3 days ago
    1.0
    I think it's in bad taste what's happening in this Wingstop I spent a while I came to buy a meal and since I don't know English they were mocking and talking to each other and they didn't take my order well and I told them that I wanted me to fry my wings a little more and they grabbed them and threw them reluctantly as if one was asking
  • CT
    Christian Tode
    3 days ago
    1.0
    The lack of urgency is crazy. Waited almost 45 mins for my online pick up. After saying it would be ready in 15 mins. There no customer service at all. Definitely won’t be coming to this location again.
  • ER
    Emperatriz Christina Razo
    Dec 29, 2025
    1.0
    This place Is So Gross from the moment you walk in It Stinks like Straight Urine The whole place stunk Like Restroom!
  • MM
    Mel
    Dec 9, 2025
    1.0
    Absolutely disgusting food. The chicken sandwich bread was soaked in oil, so it was soggy and the fries were soggy and had sugar. Why do the fries have sugar, why not just salt??? I had to throw everything away. From what I saw as-well, they have almost no drink options. Avoid this place like the plague. Also, the wait time is too much.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.