Brand Certified
Wingstop
2.5(211 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
2316 Guadalupe St, Austin, TX
78705, United States
Certified by Wingstop • Feb 22, 2026
(512) 465-2213
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin Guadalupe St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
2.5
211 reviews
5 stars
56
4 stars
17
3 stars
13
2 stars
20
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, poor service, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty dining areas.
Staff Behavior
There were complaints about staff being unhelpful or disrespectful, with some customers feeling mocked or ignored.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of the food on certain occasions.
- LRlilyana rodriguezFeb 7, 20261.0haven’t even received our food yet and has been a horrible experience. Sadia said it was about a 10-15 minute wait when we arrived, so we decided to order instead of walking somewhere else. No food has even been received at this point, but it has been well over 30 minutes. When asking her how much longer it may be, she said 10 more minutes despite others getting their food before us and ordering after. edit: food has been received and is cold already. will not be returning
- APAaron PerezJan 14, 20261.0Very bad service you got one manager who is very rude gossips to other employees about a certain Doordashers who come in to watch out for them you got one guy in back who mad dawgs you for no reason I waited 40 min for a order I will not be returning to this store my wings came out very burned very unhappy with my money spent the owener needs to change the way employees handle customer service, employees talking about customers is disrespectful and discrimination, I would like a sit down with owner of Wingstop myself . Mr Perez
- LGLian GameroJan 9, 20261.0Que mala forma de tratar a las personas en este wingstop siempre vengo a comer alitas y casualidad pasé por este de la Guadalupe nunca había venido aquí y no me quedan más ganas pésimo servicio solo por querer mis alitas más crujientes les pedí que las cocinara un poco mas el que las fríe las tiro con rabia una por una yo me doy cuenta y les digo que ya no las quiero por que obviamente estoy comprando a nadie le va gustar esa clase de atención deberían hacer una junta y darle una charla de cómo tratar a los clientes si tienen cámara dentro de la cocina el gerente debe de darse cuenta en la manera que las tiro que desagradable me vine a otro donde si saben atender a los clientes y lo peor es que leo los comentarios y todos son malos comentarios Dios santo!!
- JMJimmy MavarezJan 9, 20261.0I think it's in bad taste what's happening in this Wingstop I spent a while I came to buy a meal and since I don't know English they were mocking and talking to each other and they didn't take my order well and I told them that I wanted me to fry my wings a little more and they grabbed them and threw them reluctantly as if one was asking
- CTChristian TodeJan 9, 20261.0The lack of urgency is crazy. Waited almost 45 mins for my online pick up. After saying it would be ready in 15 mins. There no customer service at all. Definitely won’t be coming to this location again.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Austin Guadalupe St?
You can order classic or boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the delivery hours for Wingstop Austin Guadalupe St?
Delivery is available Monday to Thursday and Sunday from 10:30 AM to 1:00 AM, and Friday to Saturday from 10:30 AM to 2:00 AM.
Does Wingstop Austin Guadalupe St offer a drive-through service?
No, drive-through service is not available at this location.
What payment methods are accepted at Wingstop Austin Guadalupe St?
The location accepts American Express, Discover, Mastercard, and Visa.
Can I pick up my order in-store at Wingstop Austin Guadalupe St?
Yes, in-store pickup is available during regular hours, Monday to Thursday and Sunday from 10:30 AM to 1:00 AM, Friday to Saturday until 2:00 AM.
How can I place an order for carryout or delivery from Wingstop Austin Guadalupe St?
You can order online for carryout or delivery via their website or download the Wingstop app available on iOS and Android.
Where is Wingstop Austin Guadalupe St located?
It is located at 2316 Guadalupe St, Austin, TX 78705, USA.
What are some nearby places I can visit before or after dining at Wingstop?
Nearby places include The Standard at Austin condominium, Briggo Coffee Haus for coffee, and Austin's Pizza for another dining option.
Is there public transportation near Wingstop Austin Guadalupe St?
Yes, the CapMetro Bus Stop is nearby, which can help you easily reach Wingstop and other local attractions.
Are there any other food options close to Wingstop Austin Guadalupe St?
Yes, you can also find Potbelly Sandwich Shop, Panda Express, and Jamba Juice nearby for a variety of quick dining choices.
Brand Certified Facts from Wingstop
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Certified February 22, 2026Yext Knowledge Graph
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