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Whataburger

2.8
(279 reviews)

Business Details

3201 Bee Caves Rd #180, Austin, TX
78746, United States
(737) 320-2668
http://whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
3201 Bee Caves Rd #180, Austin, TX
78746, United States

Hours

Reviews

2.8
279 reviews
5 stars
109
4 stars
8
3 stars
12
2 stars
11
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, highlighting both friendly staff and instances of rudeness or unprofessionalism.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Digital Experience

The new digital kitchen concept received heavy criticism for being confusing and inefficient, with many customers preferring traditional ordering methods.

Food Quality

While some customers praised the food as fresh and delicious, others reported receiving cold or poorly prepared items.

Atmosphere

The lack of indoor dining and reliance on drive-thru or curbside service was noted negatively, with some customers expressing dissatisfaction with the overall dining experience.
  • DL
    Dan Lamb
    Feb 20, 2026
    1.0
    Just the absolute worst Whataburger in every way.
  • DC
    Dan Carrilho
    Feb 18, 2026
    5.0
    This is a drive-thru location.
  • CB
    Cody Bradshaw
    Feb 13, 2026
    1.0
    Terrible customer service as soon as you pull up they want you out the door talk as fast as they can and when you’re at the drive-through window, they ask you to pull up so their numbers look good. They don’t actually care or want to have there job they only care that they look good for upper management.
  • TH
    Tami Harshaw
    Jan 30, 2026
    5.0
    The best one I’ve ever been to! My food is always hot and fresh. I tried the new chicken fajita, it is so good. I like spicy but the spicy chicken sandwich is too spicy for me.
  • PC
    Philippe Costes
    Jan 4, 2026
    5.0
    Très bon menu avec des personnes très accueillantes et sympathiques

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Austin, TX?

Whataburger in Austin is open 24 hours every day of the week.

Where is the Whataburger located in Austin?

The Whataburger is located at 3201 Bee Caves Rd #180, Austin, TX 78746.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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