Whataburger

2.8
267 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
3201 Bee Caves Rd #180, Austin, TX
78746, United States

Hours

Reviews

2.8
267 reviews
5 stars
105
4 stars
6
3 stars
11
2 stars
11
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff and long wait times, particularly with the new digital ordering system.

Food Quality

While some customers praised the food for being fresh and hot, others reported receiving incorrect orders and cold items.

Digital Ordering Experience

The new digital kitchen concept received mixed feedback, with many customers finding it confusing and inconvenient compared to traditional ordering methods.

Staff Performance

Some employees were commended for their friendly service, while others were criticized for their attitude and lack of professionalism.

Location Concerns

Customers expressed dissatisfaction with the lack of indoor dining and the overall layout of the location, which they found inconvenient.
  • KL
    KATHLEEN Leadford
    Nov 15, 2025
    5.0
    There is no atmosphere it is drive up only. The people are friendly and prompt.
  • AG
    Alberto Guerrero
    Oct 30, 2025
    2.0
    Crystal was the person attending me I didn’t know they had a limit on the amount of orders you can make I had 3 friends lunches I was getting and was told I can only order 2 separate orders seemed odd since I haven’t had this issue at any other location. Leaving this review to warn others who may be coming to get lunch for their friend/ office mates :/ Seems like she overall had a bad attitude as well. Sucks at one person bad mood can make your experience a bad one. Plus
  • CB
    Craig Bond
    Oct 24, 2025
    1.0
    No dinner in area
  • JT
    Jordan Tamayo
    Oct 8, 2025
    1.0
    I ordered a plain and dry double cheeseburger with onions, they brought it out with pickles. That’s no problem, I return it and say I don’t want pickles, they say they can remake it. They bring out my order and we pull away. I bite into it. They just gave me back the burger but took the pickles off. I can taste the pickle juice. I hate pickles so I can immediately tell. If you’re the manager or whoever that gave it back to me I hope you have an awful day.
  • JJ
    Jose Jimenez
    Oct 8, 2025
    5.0
    This was my first time going to whataburger, and the experience i had was AMAZING:) the cashier Sammy was very helpful friendly with a great customer service and beautiful smile she made my day! The food was hot delicious and fresh is what made me more happy. (Its rare for other fast food places to have hot fresh food) but the bee cave Whataburger is the spot to go to for your burgers and fries, yall ask for the nice friendly cashier Sammy yall wont regret it! Will definitely be back at this location!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Austin, TX?

Whataburger in Austin is open 24 hours every day of the week.

Where is the Whataburger located in Austin?

The Whataburger is located at 3201 Bee Caves Rd #180, Austin, TX 78746.