Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
960 reviews
5 stars
499
4 stars
180
3 stars
98
2 stars
49
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and rude staff interactions, particularly during late-night hours.
Food Quality
Several reviews highlighted inconsistent food quality, including cold items, incorrect orders, and poorly prepared meals.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with food and cleanliness.
Management Concerns
There were complaints about management's handling of customer issues and employee behavior, leading to dissatisfaction among patrons.
Cleanliness
A few reviews mentioned that the location was clean and well-maintained, contributing positively to the dining experience.
- AVAnthony Villarreal-TijerinaNov 13, 20255.0Every time I go, they are always on point.
- SMSticker MikeOct 26, 20251.0Something’s wrong with this location for sure. We waited in line in the drive-through for at least 30 minutes and all I ordered was a taquito and a chicken biscuit.
- JLJason LifgrenSep 18, 20253.0Had a bbq chicken strip meal and the chicken and fries tasted like burnt fry oil. I couldn't even finish the food. I think it's time to change the oil...
- AWAngela WuestefeldSep 16, 20255.0When hosting an event for 80 Vandegrift Viper Varsity football players, Whataburger and Operating Partner Ian Bigler graciously worked with us to keep our boys hydrated and happy. They were professional, generous, and delivery was on-time, with a smile! Our boys LOVE Whataburger any day of the week, especially the Concordia location!!!
- AJAbigail JacksonSep 11, 20251.0I’ve been to this location a few times, and the customer service has always been awful. Today I went through the drive thru, and the young man was so rude. He spoke to me like I was stupid, laughed at me when I asked questions and was incredibly condescending. The guy at the window (not the same person i spoke to) rolled his eyes at me multiple times and when I asked for extra sauce he just pointed at the bag and closed the window. I get that no one WANTS to work fast food, and I’m not asking for 5 star service, but having some human decency and not being rude to customers is sort of the bare minimum. I’ll be driving to a different location in the future.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 8300 N FM 620 BLDG J, Austin?
Whataburger is open 24 hours a day, 7 days a week. Note that holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
What type of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts, made to order with 100% pure beef on a toasted five-inch bun.
Can I find vegetarian options at Whataburger?
Yes, Whataburger offers vegetarian options as part of their menu.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Are dogs allowed at Whataburger?
Whataburger does not allow dogs inside, but dogs are allowed outside the premises.
What nearby places can I visit before or after dining at Whataburger?
You can visit Moviehouse & Eatery for a movie experience or enjoy frozen custard and steakburgers at Freddy's Frozen Custard & Steakburgers nearby.
Is there a place nearby where I can get a workout before grabbing a bite at Whataburger?
Yes, nearby fitness centers such as barre3, 9Round Fitness, and Zenergy Pilates offer classes and workouts close to Whataburger.
Are there other dining options near the Whataburger location in Austin?
Yes, nearby dining options include Green Mango by Thai Spice (Thai food), Bellissima Italian Mediterranean Restaurant, ATX Margarita Mexican Cuisine & Bar, Napa Flats Wood-Fired Kitchen (pizza), and Schlotzsky's (sandwiches).
Where can I find the menu or place an order online for Whataburger?
You can view the menu and place orders online at https://whataburger.com/menu?unitNum=1022.