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Whataburger

3.8
(3273 reviews)

Business Details

14310 N INTERSTATE 35 STE A, AUSTIN, TX
78728, United States
(512) 251-0528
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
14310 N INTERSTATE 35 STE A, AUSTIN, TX
78728, United States

Hours

Reviews

3.8
3,273 reviews
5 stars
1,570
4 stars
621
3 stars
338
2 stars
198
1 star
505

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the food, particularly the burgers, but there were complaints about cold fries and incorrect orders.

Service Experience

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service, long wait times, and order inaccuracies.

Cleanliness

The location was frequently noted for its cleanliness, contributing positively to the overall dining experience.

Speed of Service

Numerous customers reported slow service, especially in the drive-thru, with some waiting excessively long for their orders.
  • RH
    Robert S. Howard
    Feb 23, 2026
    5.0
    The Whataburger was great on a Brioche bun with extra lettuce and tomatoes, accompanied by medium fries and a medium drink. The only thing is that I have tried to let Whataburger know that they should increase the density of their fries. Because, when it is cold outside, the fries will lose their temperature in 5 minutes. I wish they would listen. But, what I love about Whataburger is you can order your Whataburger any way you want it, for the same price. Way to go Whataburger!
  • AA
    Anselmo
    Feb 7, 2026
    5.0
    I was greeted by the sweetest drive thru worker, she was very quick and helpful with my order, she even answered many questions and requests that I had. Her name was Kayla and I went inside to finish my food and was greeted upon entering the restaurant by managers and employees there with a big "welcome in" and smiles 5 STARS!!!
  • MM
    Myke
    Feb 5, 2026
    5.0
    DRASTICALLY IMPROVED! Whataburger is usually my go to spot on my lunch break, but I started going somewhere else when the quality dropped. But in the last 6 months or more I started coming back frequently as the freshness, quality, and cleanliness drastically improved! Not quite sure who or what changes were made, but can definitely tell the difference even in the environment. Now if only the breakfast menu was 24/7, then I can enjoy all my favorites anytime! Kudos 👏
  • AP
    Ander Parra
    Feb 5, 2026
    1.0
    Bad service and poor care, nephant environment and lack of education, did not receive any help from the staff. adding an arrogant and arrogant attitude without wanting to attend to any person I am paying for my food they are not giving it to me, my order was 20 minutes and the staff did not want to deliver it to me
  • CS
    C S
    Feb 5, 2026
    1.0
    MY EXPERIENCE AT THIS RESTAURANT WHAT'S HORRIBLY I ORDERED SOME FOOD AND THEN CALLED TO TELL THE RESTAURANT THAT THEY MESSED UP ON MY FOOD WAS TOLD THAT I WAS SUPPOSED TO HAVE MY NAME DOWN SO THEY CAN REMAKE MY ORDER CALL TODAY AND SPOKE TO THE MANAGER MR BEN! TELL THE MANAGER MY SITUATION ABOUT MY FOOD LAST SATURDAY THAT WAS INCORRECT MY FRIES WERE COLD NONE OF MY FOODS WERE ORDERED THE WAY I ASKED ! VERY DISAPPOINTED CALL TODAY TO SPEAK TO MR BELN TOLD HIM MY SITUATION AND THEN HUNG UP THE PHONE ON ME VERY UNPROFESSIONAL AND VERY RUDE THIS IS WHAT I CALL NOT CUSTOMER SERVICE!!!! I PAID 60 PLUS DOLLARS ALL THAT JUST TO HAVE THE MANAGER HANG UP IN MY FACE 👀👀

Brand Certified Facts from Whataburger

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Certified March 01, 2026Yext Knowledge Graph
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